Front Desk Ambassador

3 weeks ago


Seattle, Washington, United States E3 Co. Restaurant Group Full time
Service Crew Member Job Description

E3 Co. Restaurant Group is seeking a skilled Service Crew Member to join our team at Elliott's Oyster House.

Job Summary

The Service Crew Member is responsible for providing exceptional guest experiences, ensuring seamless service, and maintaining a clean and welcoming environment. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced team environment.

Key Responsibilities
  • Provide warm and welcoming service to guests, ensuring their needs are met and exceeded.
  • Coordinate with the service team to ensure efficient service delivery and maintain a clean and organized workspace.
  • Assist with food and beverage preparation, including plating and presentation.
  • Manage cash and credit transactions accurately and efficiently.
  • Participate in ongoing training and development to enhance skills and knowledge.
Requirements
  • 2 years of front desk experience in a fine dining restaurant or 4 years in a customer service position for Chart Host.
  • 1 year of experience in a fine dining restaurant or 2 years in a customer service position for Runner.
  • A minimum of 3 shifts per week, including at least one lunch shift and a weekend shift.
  • Regular, reliable, and predictable attendance is required.
  • Excellent phone manners and communication skills.
  • Ability to lift 20 pounds and work on feet for extended periods.
  • Minimum 18 years of age.
  • Ability to take ownership of work and be held accountable for actions.
  • Stage presence at all times.
Preferred Qualifications
  • Minimum 2-3 years of experience in a restaurant with comparable quality of service and volume.
  • Open availability.
Compensation and Benefits

Host Runner: $21-21/hour

Chart Host: $25-25/hour (full range $25-26/hour)

Benefits (subject to eligibility based on hours worked and length of service):

  • Health Insurance: medical, dental, vision, prescription, life insurance, long-term disability (need to work 30 hours per week)
  • Paid Time Off: accrue 1 hour of PTO for every 30 hours worked
  • 401(k) Retirement Plan with company match (eligible after 1 year and 1,000 hours worked)
  • Commuter Benefits through Alice
  • Employee Assistance Program
  • Dining Discounts

We Create Unrivaled Experiences With Passion. Every Time


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