Front Desk Ambassador

3 weeks ago

Seattle, Washington, United States Dentologie Full time
About the Role

We are seeking a highly skilled and motivated Front Desk Concierge to join our team at Dentologie. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients.

Responsibilities
  • Patient Communication: Professionally greet and communicate with patients, both in writing and verbally.
  • Scheduling and Coordination: Schedule and confirm appointments, ensuring that patients are seen in a timely manner.
  • Treatment Planning: Present accurate treatment plans to patients and answer any questions they may have.
  • Financial Transactions: Accept payment for services and accurately post to the ledger.
  • Administrative Tasks: Answer phones, respond to emails, and perform other administrative tasks as needed.
  • Team Collaboration: Work closely with our dental team to ensure seamless communication and coordination.
  • Confidentiality: Handle confidential medical information with discretion and respect.
  • Office Maintenance: Assist with maintaining a clean and organized office environment.
Requirements
  • Excellent Communication Skills: Possess strong verbal and written communication skills, with the ability to effectively communicate with patients and staff.
  • Customer Service Skills: Provide exceptional customer service, ensuring that patients feel valued and respected.
  • Organizational Skills: Possess strong organizational skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Analytical Skills: Demonstrate strong analytical skills, with the ability to problem-solve and think critically.
  • Teamwork: Work collaboratively with our dental team to achieve common goals.
About Dentologie

Dentologie is a modern, technology-driven dental practice that is committed to providing exceptional patient care. We are a fast-paced and dynamic team that is passionate about delivering the best possible experience for our patients.

Benefits
  • Competitive Compensation: Receive a competitive salary and benefits package.
  • Opportunities for Growth: Develop your skills and advance your career with our team.
  • Supportive Work Environment: Work in a supportive and collaborative environment that values teamwork and open communication.

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