Senior Product Manager for Integrations

2 weeks ago

San Ramon, California, United States Dialpad Full time
Job Overview

About Dialpad

AI That Drives Business Forward

Dialpad has revolutionized customer communication with its pioneering AI-powered platform, serving as a secure backbone for all our offerings. By consolidating conversations in one centralized location, businesses can harness the power of AI to enhance collaboration, automate processes, streamline operations, gather insightful data, and transform discussions into growth opportunities. Supported by prominent investors, Dialpad is a vibrant player in the AI technology landscape, rapidly expanding its influence.

Team Dynamics

We are seeking a Senior Product Manager to enhance our Product Management team, focusing specifically on Integrations. In this pivotal role, you will shape and implement integration strategies that enrich our suite of AI-driven solutions, including our AI Contact Center and AI Sales products. You will work collaboratively across various departments to ensure our integrations are efficient, seamless, and deliver substantial value to our clients.

Your Responsibilities

As the Senior Product Manager for Integrations, you will be responsible for the comprehensive strategy surrounding integration initiatives within Dialpad's product suite. Your tasks will include:

  • Deep Product Expertise: Acquire in-depth knowledge of Dialpad's core products and integrations, understanding both technical capabilities and market demands.
  • Cross-Departmental Collaboration: Forge strong relationships with Engineering, Design, Sales, and Marketing teams to define and prioritize integration requirements and timelines.
  • Integration Roadmap Development: Create and oversee a detailed roadmap for integrations, synchronizing release schedules across multiple teams to align with business goals.
  • Customer Engagement: Interact with customers to gather insights, evaluate integration needs, and convert those insights into actionable strategies.
  • Solution Development: Identify deficiencies in current integration frameworks and devise solutions to enhance product functionality and user experience.
  • Performance Metrics: Establish metrics and KPIs to assess integration performance, defining success and improvement strategies based on data analysis and customer feedback.
  • Project Leadership: Direct the planning, execution, and launch of new integrations, ensuring all cross-functional teams are informed and aligned throughout the process.
  • Market Strategy Collaboration: Work with Product Marketing to create and implement effective strategies for communicating integration features and benefits to potential and existing customers.
Qualifications
  • Bachelor's Degree in Engineering, Computer Science, or a related field, or equivalent practical experience.
  • Minimum of 5 years of experience as a Product Manager, with a focus on integrations preferred.
  • Strong knowledge of APIs, third-party integrations, and the software development lifecycle.
  • Experience in B2B environments, particularly within CCaaS, UCaaS, or CRM sectors.
  • Excellent analytical abilities to interpret data and make informed decisions.
  • Strong organizational and project management skills, with a talent for leading cross-functional initiatives.
  • Exceptional communication skills, both written and verbal, with the ability to influence and collaborate with diverse teams and stakeholders.

Who You Are

You are a creative and passionate Product Manager with over 5 years of experience, showcasing a proven track record of delivering outstanding product experiences in the Contact Center and/or Analytics domains. You thrive on solving complex problems and take an analytical approach to finding optimal solutions. With an entrepreneurial mindset, you excel in agile environments and possess excellent communication skills, acting as a vital link between product, engineering, design, QA, marketing, and sales.

Benefits and Perks

Health and Wellness: We offer flexible time off and comprehensive medical, dental, and vision plans for all employees. Additionally, employees receive a monthly stipend to assist with cell phone and home internet bills, as well as reimbursements for gym memberships and wellness events.

Professional Growth: Dialpad provides reimbursement for professional development expenses, up to an annual limit.

Compensation: Competitive salaries are complemented by stock options, ensuring that every employee shares in our success.

Diversity and Inclusion: At Dialpad, we are committed to fostering a culture that values diversity, equity, and inclusion, ensuring that every voice is heard and respected.

Dialpad is an equal-opportunity employer, dedicated to creating an inclusive community free from discrimination or harassment.

  • Senior Product Manager

    6 hours ago

    San Francisco, California, United States The Product Folks Full time

    About The Product FolksWe are a company that values innovation and customer-centricity. Our mission is to create a world-class product that meets the evolving needs of our customers.Job SummaryWe are seeking a Senior Product Manager to join our team. As a Senior Product Manager, you will be responsible for leading the development of our product roadmap,...

  • Senior Manager of Technical Product Integration

    2 weeks ago

    San Diego, California, United States Apple Full time

    Overview:Weekly Hours: 40 Role Overview:Join our Wireless Technologies and Ecosystems (WTE) team to spearhead meaningful innovation. We design and seamlessly integrate technologies that enhance people's lives and provide an exceptional user experience. Our dedicated team plays a crucial role in the design, development, and integration of cellular chipsets in...

  • Senior Product Manager

    5 days ago

    San Ramon, California, United States Five9 Full time

    Job Description**About the Role**We are seeking a highly motivated and experienced Senior Product Manager to lead the adoption of our data platform and enhance our API product offerings. This role is critical in shaping the future of our data platform, ensuring it meets the needs of our customers – internal Five9 teams, partners, and external...

  • Senior Staff IC Design Engineer

    4 days ago

    San Jose, California, United States Power Integrations Full time

    Job SummaryWe are seeking a highly skilled Senior Staff IC Design Engineer to join our team at Power Integrations. As a key member of our design team, you will be responsible for developing innovative switching power supply solutions for integrated circuits using CMOS/Bipolar analog/digital circuitry.Key ResponsibilitiesMixed-Mode IC Design: Design and...

  • Senior Product Manager, Conversational AI Expert

    4 days ago

    San Ramon, California, United States Five9 Full time

    Job SummaryWe are seeking a highly skilled Senior Product Manager to lead our Conversational AI product development, focusing on enhancing self-service automation experiences. This role is pivotal in shaping the strategy and execution of our AI products, positioning Five9 as a leader in leveraging AI for transformative customer experiences.Key...

  • Senior IC Design Engineer

    7 days ago

    San Jose, California, United States Power Integrations Full time

    Job SummaryWe are seeking a highly skilled Senior Staff IC Design Engineer to join our team at Power Integrations. As a key member of our design team, you will be responsible for developing innovative switching power supply solutions using CMOS/Bipolar analog/digital circuitry.Key ResponsibilitiesMixed-Mode IC Design: Design and develop high-performance...

  • Lead Product Strategist

    1 week ago

    San Francisco, California, United States The Product Folks Full time

    About The Product FolksAt The Product Folks, we are dedicated to enhancing lives through innovative solutions in the transportation sector. Our commitment lies in fostering a culture that is open, inclusive, and diverse.Role OverviewWe are in search of a Senior Product Manager who possesses outstanding creative, strategic, and analytical capabilities to...

  • Senior Integration Project Manager

    1 week ago

    San Francisco, California, United States Sia Partners Full time

    About the RoleSia Partners is seeking an experienced Senior Integration Project Manager to join our team. As a key member of our Integration team, you will play a critical role in managing the diligence and integration of acquired entities for our clients.Key ResponsibilitiesIntegration Project Planning: Develop and execute detailed integration project...

  • Senior Integration Specialist

    7 days ago

    San Francisco, California, United States Abridge Full time

    About the RoleWe are seeking a highly skilled Senior Integration Specialist to join our team at Abridge. As a key member of our engineering team, you will play a critical role in designing, building, and scaling our integrations that power our product.As a Senior Integration Specialist, you will work closely with our engineers, implementation specialists,...

  • Sr. Product Manager, Account Integrity

    2 months ago

    San Francisco, California, United States Match Group Full time

    Our MissionLaunched in 2012, Tinder revolutionized how people meet, growing from 1 match to one billion matches in just two years. This rapid growth demonstrates its ability to fulfill a fundamental human need: real connection. Today, the app has been downloaded over 630 million times, leading to over 97 billion matches, serving approximately 50 million...

  • Senior Staff IC Design Engineer

    7 days ago

    San Jose, California, United States Power Integrations, Inc. Full time

    Job SummaryWe are seeking a highly skilled Senior Staff IC Design Engineer to join our team at Power Integrations, Inc. as a Power Supply Design Lead. As a key member of our design team, you will be responsible for developing and delivering high-quality power supply solutions for our integrated circuits.Key ResponsibilitiesPower Supply Design and...

  • Lead Product Manager for Integration Solutions

    2 weeks ago

    San Mateo, California, United States SnapLogic Full time

    Position Overview:We have established a premier product for our clientele and are now enhancing our data and application integration solutions. Your role will involve comprehending the diverse integration opportunities among applications, partners, and vendors to construct a robust connector framework. Reporting directly to the VP of Product Management, you...

  • Senior Integration Specialist

    2 weeks ago

    San Francisco, California, United States Federal Reserve Bank of Cleveland Full time

    Company Federal Reserve Bank of Cleveland At the Federal Reserve Bank of Cleveland, we are dedicated public servants with a mission to enhance the nation's monetary, financial, and payment systems to foster a robust economy for all Americans. We are deeply engaged with our communities and strive to understand and serve the diverse populations within our...

  • Lead Product Manager for Integration Solutions

    1 week ago

    San Mateo, California, United States SnapLogic Full time

    Position Overview:We have successfully created an exceptional product for our clientele and are now enhancing our data and application connector offerings. Your role will involve comprehending the diverse integration opportunities among applications, partners, and vendors to establish a robust connector framework. Reporting directly to the VP of Product...

  • Lead Product Manager for Integration Solutions

    2 weeks ago

    San Mateo, California, United States SnapLogic Full time

    Position Overview:At SnapLogic, we have established a premier product suite for our clientele and are now poised to elevate our data and application connector offerings. Your role will involve exploring diverse integration opportunities among applications, partners, and vendors to create a robust connector architecture. Reporting directly to the VP of...

  • Senior Director of Product Management

    4 days ago

    San Jose, California, United States PayPal, Inc. Full time

    About PayPal, Inc.PayPal, Inc. has been revolutionizing commerce globally for over two decades. Creating innovative experiences that simplify, personalize, and secure financial transactions, PayPal empowers consumers and businesses in approximately 200 markets to thrive in the global economy.We operate a global, two-sided network at scale that connects...

  • Lead Product Manager for Integration Solutions

    1 week ago

    San Mateo, California, United States SnapLogic Full time

    Position Overview:We have developed an exceptional product suite for our clientele and are now poised to elevate our data and application connector offerings. Your primary responsibility will be to explore diverse integration opportunities among applications, partners, and vendors to establish a robust connector framework. Reporting directly to the VP of...

  • Senior Product Management Specialist

    2 weeks ago

    San Diego, California, United States MILLENNIUMSOFT Full time

    Job Title - Senior Product Management SpecialistLocation - San Diego, CADuration – 12+ Months ContractTotal Hours/week 1st ShiftClient: Medical Device CompanyJob Category: EngineeringLevel Of Experience: Seniority LevelEmployment Type: Contract on W2 (Need US Citizens Or GC Holders Only)Overview:Senior Product Management Specialist:In the role of Senior...

  • Senior Manager of M&A Integration

    1 week ago

    San Jose, California, United States eBay Full time

    Become a pivotal part of eBay's mission to revolutionize global ecommerce, enhancing the shopping experience for millions around the globe.At eBay, we strive to empower both buyers and sellers across over 190 markets, influencing the future of ecommerce. We appreciate authenticity, encourage innovative ideas, and celebrate individuality in our workplace.We...

  • Lead Product Manager for Integration Solutions

    1 week ago

    San Mateo, California, United States SnapLogic Full time

    Position Overview:We have established a premier product suite for our clientele and are now poised to elevate our data and application connector offerings. Your responsibility will be to explore diverse integration opportunities among applications, partners, and vendors to create a robust connector framework. Reporting directly to the VP of Product...