Government Site Specialist

4 weeks ago


Knoxville, Tennessee, United States The GEO Group, Inc. Full time
Job Summary

The Government Site Specialist provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program's policies and procedures as defined by the Department of Homeland Security (DHS) contract.

Key Responsibilities
  • Develops, implements, coordinates, reviews and updates case management and service plans for ISAP participants in conformance with state and federal regulations and program requirements.
  • Meets with participants regularly as required by contractual obligations.
  • Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP.
  • Manages program participant violations, including no-shows and repeat violators.
  • Administers Security Plan for a specific office, including daily operations, security contingencies, emergencies and mitigation plans.
  • Reviews and approves program participants' service plans to ensure compliance with state requirements and contractual obligations.
  • Conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements.
  • Installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program.
Requirements
  • Bachelor's Degree required.
  • At least two (2) years of customer service or case management experience required.
  • Bilingual English/Spanish required.
  • Valid driver's license required and the ability to safely operate a motor vehicle in order to perform home visits.
  • United States citizenship required.
Working Conditions

Encountered on a regular basis as part of the work this job performs.

Typical office environment.

Some local travel is required.



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