Professional Services Advocate
6 days ago
">About Our Company
Noonlight is a trailblazing safety solutions provider that seamlessly integrates advanced technology with compassionate human support. Our mission is to empower people to live freely, secure in the knowledge that they are protected and cared for. As part of the Alarm.com family, we continue to innovate and expand our services.
We are seeking a skilled Professional Services Advocate to join our team and champion our customers' needs. In this critical role, you will collaborate closely with key clients to develop tailored solutions, drive revenue growth, and enhance overall customer satisfaction. Your expertise in areas like Commercial Security, Home Security, and Personal Safety will be instrumental in helping our customers unlock the full potential of our safety solutions.
Key responsibilities include:
- Developing and executing strategies to increase customer satisfaction, retention, and expansion
- Fostering strong relationships with customers to understand their needs and provide targeted solutions
- Collaborating with internal teams to ensure seamless product integration and delivery
- Identifying opportunities for revenue generation and growth
As a seasoned professional with 3+ years of experience in customer-facing roles, you possess a unique blend of technical acumen, business savvy, and interpersonal skills. A competitive salary range of $100,000 - $140,000 annually awaits the successful candidate, along with comprehensive benefits and opportunities for professional development.
Requirements:
- 3+ years of experience in customer-facing roles
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving abilities
- Proven track record of driving revenue growth and expanding client relationships
What We Offer:
- Competitive base salary: $100,000 - $140,000 per annum
- Comprehensive benefits package, including health, dental, and vision insurance
- Opportunities for career growth and development in a fast-growing tech company
This is an exceptional opportunity to leverage your expertise in safety solutions and customer engagement to drive success with Noonlight.
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