Portfolio Service Advocate

5 days ago


Austin, Texas, United States Kastle Systems Full time
Join Our Team: At Kastle Systems, we believe that diversity makes us stronger. We're an equal opportunity employer committed to providing a workplace that is inclusive, respectful, and supportive. If you're passionate about delivering exceptional customer experiences and are eager to grow your career, consider joining our team.

We're seeking a Portfolio Service Advocate to join our customer success team. In this role, you will be responsible for building long-term relationships with clients, understanding their security and facilities needs, and delivering exceptional customer experiences. Key responsibilities include:
  • Developing and maintaining client relationships, ensuring high levels of satisfaction and retention.
  • Acting as a client advocate within Kastle, ensuring that all aspects of our services meet or exceed client expectations.
  • Collaborating with internal teams to resolve client issues and improve overall service quality.
  • Communicating effectively with clients via email, phone, and in-person meetings.
  • Conducting regular site visits to train clients on the use of our technology and provide ongoing support.
  • Monitors and analyzes customers usage of our service.

The ideal candidate will have a bachelor's degree, 2-4 years of account management/customer success management experience, and excellent communication and interpersonal skills. Additionally, you should be able to build strong relationships with clients, understand their business needs, and possess a high level of initiative and self-direction. This role requires occasional travel and flexibility to work evenings and weekends. An estimated salary for this position is $90,000-$120,000 per year, based on location and industry standards.

  • Austin, Texas, United States Kastle Systems Full time

    About the RoleThe Portfolio Development Specialist will serve as the primary business contact for clients, responsible for client satisfaction of the portfolio. This role involves consistently providing excellent customer service, promoting the Kastle value proposition, and representing client needs within the organization to ensure quality.Key...


  • Austin, Texas, United States Marijane Billington - State Farm Agent Full time

    Marijane Billington - State Farm Agent is seeking a highly motivated Customer Service Advocate to join our team. In this role, you will have the opportunity to enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of community members.Responsibilities:Forge lasting connections with...


  • Austin, Texas, United States Palm Venture Studios Full time

    About UsPalm Venture Studios is a values-driven venture studio that builds and supports innovative startups. We are a team of entrepreneurs and operators who partner with mission-driven founders to create positive impact through our investments. As a member of our team, you will have the opportunity to work with a talented group of individuals who are...


  • Austin, Texas, United States Next Insurance Full time

    Commercial Claims AdvocateNext Insurance is seeking a highly skilled Commercial Claims Advocate to join our team. As a key member of our claims department, you will be responsible for managing a portfolio of commercial property and liability claims, with a focus on recovering costs from liable third parties.Key Responsibilities:Investigate and Assess...


  • Austin, Texas, United States Alarm Full time

    Professional Services Advocate">About Our CompanyNoonlight is a trailblazing safety solutions provider that seamlessly integrates advanced technology with compassionate human support. Our mission is to empower people to live freely, secure in the knowledge that they are protected and cared for. As part of the Alarm.com family, we continue to innovate and...


  • Austin, Texas, United States Sandalwood Management, Inc. Full time

    Job DescriptionSandalwood Management, Inc. is seeking a seasoned Regional Property Portfolio Director to lead our portfolio management efforts and drive business growth.The ideal candidate will have a proven track record in managing complex real estate portfolios, with a strong focus on financial performance, customer service, and operational excellence.Key...


  • Austin, Texas, United States CVS Health Full time

    Job SummaryWe are seeking a talented Service Advocate Specialist to join our team at CVS Health. In this role, you will play a critical part in providing exceptional customer service to our DSNP members. Your primary responsibility will be to introduce DSNP services and complete HRAs, using your excellent communication skills to build trusting relationships...

  • Portfolio Manager

    6 days ago


    Austin, Texas, United States Spirit Investors Full time

    About the PositionWe are seeking a talented Brand Advocate to promote and educate customers about our premium whiskey products.As a Brand Advocate, you will be responsible for increasing brand visibility, driving sales, and fostering loyalty among trade professionals and consumers.Your primary objective will be to work closely with our sales teams and...


  • Austin, Texas, United States TIPTON ASSET GROUP Full time

    Job Title: Apartment Portfolio SupervisorSalary: $75,000 - $95,000 per yearJob DescriptionWe are seeking an experienced Apartment Portfolio Supervisor to oversee multiple multi-family apartment communities in Irving, TX.The successful candidate will be responsible for managing day-to-day operations, leading a team of property managers, and ensuring...


  • Austin, Texas, United States HPI Real Estate Services & Investments Full time

    Job SummaryWe are seeking a highly skilled Investment Portfolio Manager to join our team at HPI Real Estate Services & Investments. As an essential member of our Strategic Investments platform, you will be responsible for asset management and development/acquisitions across various asset classes.The ideal candidate will have a strong background in real...


  • Austin, Texas, United States Central Health Full time

    Job Title: Community Health AdvocateWe are seeking a skilled and compassionate Community Health Advocate to join our team at Central Health.About the Role:The successful candidate will serve as a liaison between healthcare providers, patients, and community service agencies, ensuring seamless access to resources and services.Key Responsibilities:Act as a...

  • Patient Care Advocate

    2 weeks ago


    Austin, Texas, United States CVS Health Full time

    We are seeking a dedicated Patient Care Advocate to join our team at CVS Health. As a Patient Care Advocate, you'll play a crucial role in supporting our customers in navigating their healthcare journey.Your responsibilities will include providing clear, concise information to participants, helping them make informed decisions about their health and...


  • Austin, Texas, United States Unbound Now Full time

    Job SummaryThe Director of Survivor Advocacy will provide leadership and supervision for the advocacy team, ensuring effective advocate training and excellence in service delivery. This role requires strong communication and interpersonal skills, as well as the ability to work with law enforcement, service partners, and other referral sources.


  • Austin, Texas, United States Curative HR LLC Full time

    Job Title: Patient Advocate SpecialistAbout the Role: We are seeking a dedicated and compassionate Patient Advocate Specialist to join our team at Curative HR LLC. The ideal candidate will have 1+ year of experience working in a clinical setting, with a strong background in patient advocacy and healthcare.Key Responsibilities:Provide exceptional patient...


  • Austin, Texas, United States Atmosphere TV Full time

    Job Title: Ad Portfolio Senior ManagerAtmosphere TV is seeking a strategic and visionary Senior Product Manager to lead the productization and go-to-market strategies for our growing portfolio of advertising products.About Atmosphere:As the world's #1 streaming service for businesses, Atmosphere offers 30+ channels of engaging, audio-optional TV, delivering...


  • Austin, Texas, United States Unbound Now Full time

    Job OverviewWe are seeking a highly skilled and compassionate Crisis Response Advocate to join our team at Unbound Now. As a key member of our staff, you will provide individualized crisis response and ongoing case management and support for survivors of human trafficking.About the RoleThis is a full-time, exempt position that requires a mature Christian...

  • Member Advocate

    5 days ago


    Austin, Texas, United States Centene Corporation Full time

    Centene Corporation is committed to delivering exceptional service to our 28 million members. As a Customer Service Representative, you will play a critical role in achieving this goal by providing timely, accurate, and personalized support to members and providers.The ideal candidate will possess excellent communication skills, a strong ability to empathize...

  • Lead Advocate

    1 week ago


    Austin, Texas, United States Unbound Now Full time

    Job SummaryWe are seeking a skilled and compassionate Lead Advocate - Crisis Response Specialist to join our team at Unbound Now. In this critical role, you will provide front-line support to advocates while maintaining a caseload for individualized crisis response and ongoing case management. Your expertise will ensure high-quality services are delivered to...


  • Austin, Texas, United States Unbound Now Full time

    Unbound NowJob Title: Director of Survivor AdvocacyLocation: Austin, TexasEstimated Salary: $60,000 - $80,000 per year.In this role, you will provide leadership and supervision to the advocacy team, ensuring effective training and service delivery. You will develop strong relationships with law enforcement, service partners, and referral sources. Your...


  • Austin, Texas, United States Res-Care, Inc. Full time

    Job DescriptionAs a Patient Advocate Coordinator, you will play a critical role in supporting the health and well-being of our clients. In this position, you will work closely with our clinical team to assess client needs, develop care plans, and coordinate services to ensure seamless care delivery.Your responsibilities will include reviewing daily...