Pharmacy Operations Specialist

2 weeks ago


Sussex, Wisconsin, United States Metro Market Full time

About Us: At Metro Market, we prioritize the well-being of our associates and customers, fostering a friendly and engaging atmosphere where you can thrive professionally.

Benefits:

We offer a comprehensive benefits package for our associates, including:

Health & Wellness:

  • Comprehensive healthcare coverage
  • Generous paid time off, including vacation and sick leave
  • Access to mental health resources through our Employee Assistance Program

Financial Incentives:

  • Eligibility for a 401(k) plan and/or a Taft-Hartley pension fund
  • Group term life insurance options based on location-specific criteria
  • Potential for performance-based bonuses
  • Exclusive associate discounts

Professional Development:

  • Tuition assistance and scholarship opportunities
  • Access to extensive training and development resources to advance your career

Position Overview:

As a Pharmacy Operations Specialist, you will deliver exceptional pharmacy services, including prescription fulfillment, patient counseling, and oversight of pharmacy technicians. You will ensure compliance with professional standards and relevant regulations while embodying the core values of respect, honesty, integrity, diversity, inclusion, and safety.

Key Responsibilities:

  • Collaborate with team members to enhance customer satisfaction and maintain a positive shopping experience.
  • Provide courteous and efficient service, demonstrating respect and appreciation in all customer interactions.
  • Comply with all applicable health and civil codes.
  • Follow state and federal guidelines for licensing and drug dispensing.
  • Interpret prescriptions and accurately input patient data into the pharmacy system.
  • Supervise pharmacy technicians in the prescription filling process.
  • Advise patients on medication side effects, proper usage, and potential interactions.
  • Consult with healthcare providers regarding medication therapy appropriateness.
  • Adhere to established procedures for prescription accuracy and efficiency.
  • Administer immunizations in accordance with defined protocols.
  • Provide direct clinical services, including medication therapy management and patient coaching.
  • Maintain and monitor patient profiles and inventory levels.
  • Execute daily operational tasks under the guidance of the pharmacy manager.
  • Follow departmental policies and best practices for pharmacy operations.
  • Ensure compliance with HIPAA regulations.
  • Report any illegal activities, including theft or fraud.
  • Comply with food safety and sanitation regulations, identifying and reporting unsafe conditions.
  • Physical requirements include close vision, depth perception, and the ability to lift or move objects up to 25 lbs.
  • Willingness to work at various locations as needed.
  • Ability to perform essential job functions with or without reasonable accommodation.

Qualifications:

  • Valid Board of Pharmacy license
  • Strong interpersonal, communication, and customer service skills
  • Ability to thrive in a fast-paced environment
  • Friendly and approachable demeanor with a team-oriented mindset
  • Sound judgment and decision-making abilities
  • Commitment to confidentiality
  • Proficient math skills for calculations
  • Basic knowledge of algebra and geometry

Preferred Qualifications:

  • APhA Immunization Certification


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