Field Service Supervisor, International

3 weeks ago


Oklahoma City, Oklahoma, United States NCS Multistage LLC Full time
Job Title: Field Service Supervisor, International

Job Summary:

The Field Service Supervisor, International is a critical role within NCS Multistage LLC, responsible for supporting and mentoring the Operations team by acting as front-line field support. This position requires planning and executing high-profile operations, with a focus on operational excellence and overall job quality.

Key Responsibilities:
  • Responsible for operation and proper configuration of downhole fracturing and completion tools and systems for intended job and well design
  • Ensure that operational specifications (limits) of the downhole tools are not exceeded
  • Ensure downhole tools and equipment are configured correctly for intended job
  • Liaise between pumping/coil services and energy company to ensure job success
  • Provides front-line support for customers with a high degree of professionalism
  • Communicate and work with customers, rig, coil, frac, and other third-party personnel
  • Accurately complete job reports, create tool assembly schematics, and field service orders upon completion of job in a timely manner
  • Report any non-conformance in a timely manner
  • Actively participate in post-job analysis and after-action reviews
  • Prepare equipment for each specific job
  • All NCS tools and equipment looked after in a professional manner, i.e., tools clean and painted
  • Help to promote safe work practices and higher standards of performance
  • Support and uphold HS&E policies and procedures of NCS and the customer
  • Align individual goals with NCS's corporate goals, while adhering to and promoting the NCS Promise
  • Participate in Personal Development for Success (PDS)
  • Other duties, relevant to the position, shall be assigned as required
Requirements:
  • High School Diploma or GED equivalent
  • Technical Certificate/Diploma or Degree; preferred
  • Minimum of 5 years of direct industry experience
  • Industry-related experience, coiled tubing, drilling rigs, fracturing, drilling/service, and downhole tool operations
  • Valid Driver's license
  • Proficient with Microsoft Office Suites
  • Work with other teams, and exhibit effective communication
  • Self-motivated with excellent organizational and time management skills
  • Excellent judgement, ability to plan, high level of efficiency & work ethic
  • Ability to handle multiple priorities simultaneously, manage priorities
  • Ability to handle stressful situations
  • Ability to perform job responsibilities in all weather conditions
  • Ability to perform job in remote locations
  • Eligibility to work in US, Canada, and international markets
  • Perform physical labor, when necessary, in addition to standing or travelling for long periods of time
  • Ability to move or lift 25lbs – 50lbs
Additional Information:
  • Employment Classification: Full-time, Regular
  • Work Schedule: Typically 12-hour shifts, on call 24/7
  • Special Equipment: Cell Phone & Laptop
  • Travel: Domestic and International travel required often
  • Eligibility: Field Compensation Rates
  • Bonus: Eligible
  • Criminal background check required for all positions
  • Safety sensitive positions will require additional pre-employment testing
Core Competencies:
  • Teamwork/Collaboration – Able to work cooperatively with other individuals
  • Service Focus – Builds & maintains customer satisfaction and provides excellent service to internal & external customers
  • Decision Making – Able to make decisions and solve problems of varied levels of complexity using logical, systematic, and sequential approach
  • Ethics & Integrity – Trustworthiness and ethical behavior with consideration for impact & consequence when making decisions/taking action
  • Problem Solving – Ability to approach a problem by using a logical, systematic, sequential approach
  • Continuous Improvement – Ongoing improvement of products, services, or processes through incremental & breakthrough improvements
  • Accountability – Obligation or willingness to be answerable for an outcome


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