Customer Engagement Associate
2 weeks ago
Job Overview
POSITION SUMMARY:
The Seasonal Retail Associate plays a crucial role in executing the front-line sales strategy, contributing to the revenue generation for the organization, and ensuring an exceptional shopping experience for our customers while upholding retail standards through efficient back-of-house operations.
Seasonal Retail Associates will achieve results through effective communication and a proven ability to collaborate as part of a successful team.
This position requires a part-time commitment
which may include shifts during days, evenings, and weekends.
Key Responsibilities:
- Welcome customers and engage them with questions to enhance their shopping experience
- Provide product recommendations based on customer interactions and observations
- Facilitate a brand connection by ensuring customers enjoy a premier shopping experience
- Maintain the sales floor and/or stockroom standards with meticulous attention to detail
- Process sales transactions using the Fanatics Point of Sale System (POS)
- Exhibit the highest standards of professionalism and customer service to positively represent the Fanatics Brand and Team/League
- Carry out additional tasks as assigned by the management team
Qualifications:
- Must be at least 18 years old, with a High School diploma or equivalent
- Previous experience in retail or sales is preferred
- Ability to work independently and responsibly in a fast-paced environment
- Willingness to work extended hours on game days and during events
- Foreign language skills are advantageous
Knowledge, Skills, and Abilities:
- Possess a friendly and professional demeanor
- Ability to develop product knowledge of Team/League inventory
- Proven ability to work collaboratively in fast-paced environments, serving a diverse customer base
- Capability to maintain high standards of organization and cleanliness
- Demonstrated ability to overcome challenges while maintaining a positive attitude
- Strong verbal communication skills
Physical Requirements:
- Regularly required to sit, stand, reach, bend, and move throughout the facility as necessary
- Must be able to lift and carry up to 30 lbs.
- Game Day scheduling may involve exposure to various weather conditions (rain, wind, cold, high temperatures, etc.)
About Us
Fanatics is creating a leading global digital sports platform.
We ignite the passions of sports fans worldwide and enhance the presence and reach for our numerous sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, enabling sports fans to Buy, Collect, and Bet.
Through the Fanatics platform, sports enthusiasts can purchase licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and engage in betting as the company develops its Sportsbook and iGaming platform.
Fanatics boasts an extensive database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences, and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores.
Our more than 22,000 employees are dedicated to continuously enhancing the fan experience and delighting sports fans around the globe.About the Team
Fanatics Commerce is a premier designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods.
Fanatics Commerce has a wide array of online, sports venue, and vertical apparel partnerships globally, including comprehensive collaborations with leading leagues, teams, colleges, and sports organizations across the world-including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).
-
Chief of Customer Engagement
3 weeks ago
Marquand, Missouri, United States Ascension Full timePosition OverviewAs the Chief of Customer Engagement, you will play a pivotal role in shaping the consumer experience strategy within our organization. This position requires a deep understanding of customer needs and a commitment to enhancing service delivery.Key Details+ Schedule: Full-time, Monday to Friday+ Organization: AscensionIdeal Candidate Profile+...
-
Customer Engagement Associate
3 weeks ago
Marquand, Missouri, United States Balance Claims LLC Full timeCustomer Service Representative - Administrative Support SpecialistCompany OverviewBalance Claims, LLC is a premier Business Process Outsourcing (BPO) organization dedicated to helping contractors streamline the management of their construction job file administration. Our expertise encompasses both estimates and supplementary work processes. We also operate...
-
Customer Engagement Specialist
2 weeks ago
Marquand, Missouri, United States Mr. Plumber Indiana Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Sales Representative to join our team at Mr. Plumber Indiana. As a Sales Representative, you will be responsible for engaging with customers, generating interest in our residential water treatment services, and scheduling appointments for our Sales Consultants to provide estimates.Key...
-
Customer Engagement Representative
3 weeks ago
Marquand, Missouri, United States Calumet Specialty Products Full timePosition Overview:The Customer Engagement Representative serves as the primary point of contact for order processing and management. This role is essential in utilizing the company's operational systems to ensure seamless order fulfillment. The representative will collaborate directly with clients, sales teams, production staff, finance, credit, pricing, and...
-
Customer Engagement Representative
3 weeks ago
Marquand, Missouri, United States Applied Industrial Technologies Full timePosition Overview:We are seeking a dedicated Inside Sales and Customer Support Specialist to join our dynamic team. As a key player in our organization, you will be responsible for assisting customers in obtaining the necessary components for their fluid power needs.Key Responsibilities:Engage with customers to understand their requirements and provide...
-
Community Engagement Associate
3 weeks ago
Marquand, Missouri, United States DaMar Staffing Full timePosition Overview Summary - This 6-month fellowship in community engagement offers a unique opportunity for recent graduates in social work and public health to acquire practical experience and cultivate vital skills in the fields of social services and community health. Under the guidance of seasoned professionals, fellows will deliver direct assistance to...
-
Lead Customer Engagement Manager
3 weeks ago
Marquand, Missouri, United States Language IO Full timeCompany Overview:At Language I/O, we harness the power of artificial intelligence to tackle human challenges. As a remote-first, rapidly expanding tech organization, we facilitate connections across linguistic barriers.Our Mission:We provide translation services for over 500 language pairs, serving brands in more than 150 countries daily. Our commitment is...
-
Customer Engagement Specialist
3 weeks ago
Marquand, Missouri, United States Versiti Inc. Full timeOverview:Versiti is a unique organization that blends donor contributions, scientific exploration, and precision medicine, recognizing the invaluable nature of blood and life. Home to the esteemed Blood Research Institute, we facilitate life-saving donations from our supporters and provide the scientific foundation for medical advancements through our...
-
Customer Engagement Specialist
2 weeks ago
Marquand, Missouri, United States Hubler Ford Full timeAbout Hubler Ford:Hubler Ford, located in Shelbyville, is dedicated to fostering an exceptional workplace for our team members, recognizing that they are our most valuable resource. Over the years, our staff has contributed to our numerous accolades and distinguished achievements. We have a rich history of community involvement, and our employees are...
-
Client Engagement Associate
3 weeks ago
Marquand, Missouri, United States ClusterTruck Full timeCustomer Experience SpecialistLocation: Indianapolis, IndianaDepartment: Customer ExperienceMinimum Experience: Entry-levelCompensation: $14/hourAs a Customer Experience Specialist at ClusterTruck, you are dedicated to transforming every interaction into a positive experience. You possess the ability to navigate challenging situations with agility and...
-
Client Engagement Associate
2 weeks ago
Marquand, Missouri, United States ClusterTruck Full timeCustomer Experience SpecialistLocation: Indianapolis, IndianaDepartment: Customer ExperienceMinimum Experience: Entry-levelCompensation: $14/hourAs a Customer Experience Specialist at ClusterTruck, you are dedicated to transforming every interaction into a positive experience. You possess a flexible and resourceful mindset, allowing you to navigate...
-
Customer Engagement Specialist
2 weeks ago
Marquand, Missouri, United States Versiti Inc. Full timeOverview:Versiti is a unique blend of donors, scientific inquiry, and precision medicine, recognizing the invaluable contributions of blood and life. We are home to the esteemed Blood Research Institute, facilitating life-saving donations from our contributors while providing the scientific foundation for medicine through our diagnostic laboratories. Versiti...
-
Customer Engagement Specialist
3 weeks ago
Marquand, Missouri, United States Massage Envy Franchising, LLC Full timeOverviewWhere Exceptional Careers BeginAre you passionate about enhancing the well-being of others? At our Massage Envy franchise, we empower and motivate you to excel while collaborating to assist clients in achieving their wellness goals.Benefits & Compensation:Competitive hourly wage ranging from $12 to $14 (dependent on experience) along with incentives,...
-
Customer Support Associate
3 weeks ago
Marquand, Missouri, United States Crew Carwash Full timePosition Overview:As a Customer Support Associate at Crew Carwash, you will play a vital role in delivering exceptional service to our valued customers. We pride ourselves on creating a welcoming environment where teamwork and respect are paramount.What We Offer:Our organization is committed to fostering a healthy workplace culture. Here’s what you can...
-
Sales Associate
5 days ago
Marquand, Missouri, United States Great Lakes Ace Hardware Full timeJob SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Great Lakes Ace Hardware. As a Sales Associate, you will be responsible for providing exceptional customer service, generating sales, and maintaining a high level of product knowledge.Key ResponsibilitiesProvide outstanding customer service, responding to...
-
Customer Engagement Representative
2 weeks ago
Marquand, Missouri, United States WebMD Health Full timePosition Overview:As a key member of the WebMD Health team, the Member Support Representative plays a vital role in delivering exceptional service to our users. This position is focused on assisting customers through primarily written communication, ensuring their inquiries are addressed efficiently and effectively.Key Responsibilities:Deliver outstanding...
-
Sales Associate
1 week ago
Marquand, Missouri, United States Anthropologie Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Anthropologie. As a Sales Associate, you will play a key role in driving sales and providing an exceptional customer experience.Key ResponsibilitiesCustomer ExperienceDevelop and maintain a deep understanding of our customers' needs and preferences to...
-
Client Engagement Associate
2 weeks ago
Marquand, Missouri, United States ClusterTruck Full timeCustomer Experience SpecialistPosition Overview:As a vital member of the Customer Experience team, you will play a crucial role in enhancing customer satisfaction and fostering positive relationships. Your ability to navigate challenging situations with poise and creativity will be key to your success in this position.Key Responsibilities:Deliver real-time...
-
Customer Care Associate
2 weeks ago
Marquand, Missouri, United States Williams Comfort Air Full timeWilliams Comfort AirCustomer Service RepresentativeJoin a leading HVAC and plumbing firm recognized throughout the Midwest. Our continuous growth is a testament to our commitment to excellence and the quality of our team members.PRIMARY RESPONSIBILITYYour role will focus on enhancing customer satisfaction by transforming incoming inquiries into scheduled...
-
Part-Time Sales Associate
6 days ago
Marquand, Missouri, United States Great Lakes Ace Hardware Full timeJob SummaryThis is a part-time sales associate position located at a retail store. The primary responsibilities of this role are to provide exceptional customer service, generate sales, merchandise products, and support the store management team.Key ResponsibilitiesProvide outstanding customer service by greeting customers, answering questions, and assisting...