Customer Service Team Member

4 days ago


Ann Arbor, Michigan, United States XPO Logistics Full time

XPO Logistics is seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for:

Key Responsibilities:

  • Providing exceptional customer service via telephone and email
  • Handling customer complaints in a professional and courteous manner
  • Diagnosing and resolving customer issues in a timely and efficient manner
  • Monitoring the progress of delivery routes and ensuring timely delivery of goods
  • Scanning haul away pods and verifying stamps
  • Processing changes or cancellations to delivery orders

About XPO Logistics:

XPO Logistics is a leading provider of transportation and logistics services. We are committed to delivering exceptional customer service and building long-term relationships with our customers.



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