Customer Service Team Member
4 days ago
XPO Logistics is seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for:
Key Responsibilities:
- Providing exceptional customer service via telephone and email
- Handling customer complaints in a professional and courteous manner
- Diagnosing and resolving customer issues in a timely and efficient manner
- Monitoring the progress of delivery routes and ensuring timely delivery of goods
- Scanning haul away pods and verifying stamps
- Processing changes or cancellations to delivery orders
About XPO Logistics:
XPO Logistics is a leading provider of transportation and logistics services. We are committed to delivering exceptional customer service and building long-term relationships with our customers.
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