Retail Sales Associate

3 days ago

Reading, Pennsylvania, United States Sunnyside Full time
Job Summary

The Wellness Advisor of Sunnyside will be responsible for advising customers on selecting the proper cannabis products for their needs and acting as an ambassador of the company's mission to normalize, professionalize, and revolutionize cannabis.

Key Responsibilities
  • Provide exceptional customer service and product knowledge to customers
  • Assist customers in selecting products and provide education on different cannabis products and their impact on the human body
  • Apply effective selling and cross-selling techniques to build baskets
  • Verify proper documentation and ID for customers
  • Assist in verifying the accuracy of orders being dispensed to customers in a timely fashion
  • Label and package customer orders
  • Perform accurate cash handling in the company's Point of Sale system, following Standard Operating Procedures (SOPs)
  • Maintain accurate records of all dispensary activities, including customer records, sales, deliveries, and returns
  • Perform routine inventory counts of all products and ensure product stock is organized and meets compliance regulations
  • Assist managers with organizing sales floor merchandise and product displays
  • Ensure security measures and safety compliance in the store according to Company SOPs
Requirements
  • High School Diploma or equivalent
  • Minimum 1 year experience in customer service; retail or hospitality experience preferred
  • Flexibility to work shifts that may include opening, closing, weekends, and holidays
  • Excellent customer service skills and ability to engage with customers
  • Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner
  • Ability to lift, carry, and balance up to 50 pounds (100 pounds with assistance)
Benefits

Cresco Labs is proud to offer eligible employees a robust offering of benefits, including major medical, dental, and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance, and AD&D.

We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options, and participation in our employee discount program.

Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.

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