Retail Sales Associate

4 days ago


Reading, Pennsylvania, United States Michaels Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Michaels Stores. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and ensuring a positive shopping experience for our customers.

Key Responsibilities
  • Customer Service: Provide friendly and courteous service to all customers, responding to their needs and resolving any issues in a timely and professional manner.
  • Product Knowledge: Maintain a high level of product knowledge, including current promotions, sales, and product features.
  • Store Recovery: Participate in store recovery efforts, including maintaining a clean and organized store environment, and ensuring that all merchandise is properly displayed and stocked.
  • Merchandise Handling: Assist with merchandise handling, including receiving, stocking, and rotating merchandise.
  • Cash Handling: Process customer transactions accurately and efficiently, handling cash, credit card transactions, and other forms of payment.
  • Teamwork: Work collaboratively with other team members to achieve sales goals, maintain a positive store environment, and provide exceptional customer service.
Requirements
  • High School Diploma or Equivalent: Required.
  • Previous Retail Experience: Preferred.
  • Excellent Communication Skills: Required.
  • Ability to Work in a Fast-Paced Environment: Required.
  • Physical Demands: Ability to stand for long periods, move throughout the store, and lift up to 50 pounds.
Preferred Qualifications
  • Retail and/or Customer Service Experience: Preferred.
Work Environment

Our store is a dynamic and fast-paced environment, with a focus on providing exceptional customer service and creating a positive shopping experience for our customers. As a Retail Sales Associate, you will be working in a team environment, with opportunities for growth and development.



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