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Customer Service Teller

2 months ago


Fall River, Massachusetts, United States Community Bank Full time
Become a Valued Member of Our Banking Team

Key Responsibilities

  • Accurately manage monetary transactions, including cashing checks and processing deposits and withdrawals, while maintaining a high level of professionalism.
  • Identify and promote banking products and services to enhance customer satisfaction and engagement.
  • Independently perform daily cash settlements and proof operations to ensure financial accuracy.
  • Engage with customers through outreach initiatives, addressing inquiries and providing assistance with their accounts.
  • Facilitate various payment processes, including loans and utility payments, ensuring efficiency and accuracy.
  • Offer services such as issuing money orders, cashier's checks, and traveler's checks.
  • Stay informed about industry regulations, internal policies, and compliance requirements to uphold operational integrity.
  • Execute additional tasks as directed by management to support overall team objectives.

Qualifications

  • Reliable means of transportation for commuting purposes.
  • Completion of a High School Diploma or GED is required.
  • Excellent communication skills for effective interaction with customers and colleagues.
  • Strong attention to detail to ensure precision in all financial transactions.
  • Basic proficiency in mathematics and computer usage for daily operations.
  • Ability to follow established procedures and guidelines consistently.
  • Previous experience in cash handling or customer service is advantageous.
  • Applicants must be at least 18 years of age.

Physical Requirements:

This position may involve standing, walking, or sitting for extended periods. Candidates should be capable of using their hands and fingers, reaching, speaking, hearing, and occasionally lifting up to 25 pounds. Specific vision capabilities, including close vision and focus, are necessary.

Community Bank is dedicated to fostering a diverse and inclusive workplace.

Compensation:

Minimum: USD $16.50/Hr

Maximum: USD $21.53/Hr