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Customer Service Representative

1 month ago

Fall River, Massachusetts, United States Matthew Bub - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will play a vital role in fostering strong relationships with our customers and helping them achieve their goals.

Responsibilities
  • Foster customer relationships and provide exceptional service to ensure customer satisfaction.
  • Use a customer-centric approach to educate customers about insurance products and services that meet their needs.
  • Develop and implement strategies to identify customer needs and market appropriate products and services.
  • Help customers plan and protect their assets, ensuring they have the right coverage in place.
Requirements
  • Interest in marketing insurance products and services based on customer needs.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Proactive problem-solving skills, with the ability to think critically and creatively.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.

About Our Agency

Our agency is committed to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are a growing agency with a fun and energetic environment that is an enjoyable place to work.