Banks Customer Service Representative

2 days ago


Fall River, Massachusetts, United States Community Bank Full time

**Job Overview**

Community Bank is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and financial support to our clients. If you have a passion for delivering outstanding service and are dedicated to helping others, we encourage you to apply for this exciting opportunity.

**About the Role**

This role involves providing quality customer service and a positive banking experience by handling financial transactions with accuracy and professionalism. You will actively listen for potential sales opportunities to promote specific bank products and services, and refer customers accordingly. Additionally, you will prepare individual daily settlements of teller cash and proof operations, research customer accounts, and perform other related duties as assigned or directed.

**What We Offer**

We offer a competitive salary range of $16.50 to $21.53 per hour, depending on experience. Our benefits package includes opportunities for career growth and development, as well as a comprehensive benefits program.

**Required Skills and Qualifications**

  • High School Diploma or equivalent required
  • Good communication and interpersonal skills
  • Basic math skills and computer skills
  • Ability to understand direction and adhere to established policies and procedures
  • Prior cash handling or customer service experience preferred but not required
  • All applicants must be 18 years of age or older

**Physical Requirements**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

**Equal Opportunity Employer**

Community Bank is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.



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