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Wellness Center Receptionist

2 months ago

Miami, Florida, United States NFC Amenity Management Full time
Position Overview

Join NFC Amenity Management, the leading provider of luxury amenity services for residential and commercial properties, with a portfolio that includes over 350 prestigious brands across various markets in the U.S.

Role Summary:

As a Wellness Center Receptionist, you will be the initial point of contact for residents and guests at our upscale facilities. Your role is crucial in creating a welcoming atmosphere, ensuring that every visitor enjoys a remarkable experience from arrival to departure.

Your main objective is to foster a sense of belonging and appreciation among our residents and guests through genuine interactions.

Key Responsibilities:

  • Facilitate seamless operations by maintaining effective communication with team members, management, and visitors.
  • Provide a warm greeting to members, residents, and guests, making them feel valued upon entry.
  • Manage check-in procedures, including membership verification, identification checks, and payment processing for services.
  • Respond promptly to phone inquiries and emails, offering information regarding services, schedules, and other relevant details.
  • Inform guests of property management rules and regulations as necessary.
  • Address guest concerns with professionalism and courtesy, escalating issues to management when required.
  • Keep the reception area tidy and organized, ensuring promotional materials are displayed appropriately.
  • Stay informed about current promotions and services to assist guests effectively.
  • Present a polished appearance in the provided uniform.
  • Engage positively with guests and residents, enhancing their experience.

We seek an individual who thrives in a dynamic environment and can work independently. Building rapport through eye contact and a friendly demeanor is essential. The compensation for this role is $16.00 per hour.

Benefits Offered:

  • Weekly Compensation
  • Comprehensive Medical, Dental, and Vision Insurance
  • Generous Paid Time Off, available from the start of employment.
  • Career Advancement Opportunities: This position serves as a stepping stone into the hospitality and amenity management field, with potential growth into roles such as Lead, Manager, or Director. Access to training programs through NFC University is also available to support your career development.
  • Short-Term Disability Coverage

**Please note that only candidates selected for further consideration will be contacted for an interview.**