Patient Advocate Representative

5 days ago


Grafton, North Dakota, United States Community Health Corporation Full time

**About Us**

At Community Health Corporation, we strive to provide exceptional healthcare services to those who need it most. Our team is dedicated to making a positive impact on the lives of others.

**Job Description**

We are seeking a highly motivated Part-time Call Center/Patient Relation Representative to join our team in Grafton, ND. The ideal candidate will have excellent communication skills, be able to multitask, and possess a strong attention to detail.

**Key Responsibilities:**

  1. Answer and direct incoming calls from patients and others contacting the clinic.
  2. Process patient payments over the phone and update records accordingly.
  3. Assist patients with registration and updating their information in computer databases.
  4. Verify insurance coverage and communicate with patients regarding payment options.
  5. Document all interactions with patients in EHRs.

**Requirements and Qualifications:**

  • High school diploma or equivalent required.
  • Medical Administration Certificate or 2 years experience in medical reception required.
  • Bilingual (English/Spanish) preferred but not required.
  • Excellent communication and interpersonal skills.

**What We Offer:**

  • Paid Time Off (PTO): 15 days per year (increasing to 20 days by year two).
  • Personal Days Off (PDO): 4 paid personal days per year.
  • Paid Holidays: 12 days per year.
  • 401K Retirement Plan with a 4% company match.
  • Health, Dental, and Vision insurance.

Estimated Salary: $45,000 - $60,000 per year, depending on experience.



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