Current jobs related to Customer Service Specialist - Augusta, Maine - AUGUSTA ENT PC

  • HVAC Installation and Repair Specialist

    2 weeks ago

    Augusta, Maine, United States Air Conditioning Specialist Full time

    Job SummaryWe are seeking a skilled HVAC Installation and Repair Specialist to join our team at Air Conditioning Specialist. As an HVAC Technician, you will be responsible for installing, maintaining, and repairing heating, cooling, and ventilation systems in residential, commercial, and industrial settings.Key Responsibilities:Installation: Install heating,...

  • Customer Service Representative

    4 weeks ago

    Augusta, Maine, United States Piedmont HealthCare Full time

    Job Title: Call Center Specialist, EveningsUnder the supervision of a senior team member, the Call Center Specialist, Evenings will be responsible for answering all calls directed to the hospital's main number, answering service call forwarding lines, and general information inquiries. The ideal candidate will have excellent communication skills, be able to...

  • Customer Service Representative

    4 weeks ago

    Augusta, Maine, United States Knitwell Group Full time

    About UsAt Lane Bryant, we're passionate about empowering women to feel confident and beautiful in their own skin. Our brand has been a leader in the plus-size fashion industry for over 120 years, and we're committed to creating a welcoming and inclusive community for all our customers and associates.About the RoleAs a Customer Specialist, you'll play a key...

  • Customer Experience Specialist

    2 weeks ago

    Augusta, Maine, United States Knitwell Group Full time

    About UsAt Lane Bryant, we're passionate about empowering women through fashion and self-expression. Our inclusive community celebrates individuality and promotes acceptance of all sizes, shapes, and people. If you share our values and believe in the power of clothes to create confidence, you'll thrive in our dynamic environment.About the RoleAs a Customer...

  • Customer Service Team Lead

    2 weeks ago

    Augusta, Maine, United States BRUCE HENRY PROPERTIES LLC Full time

    Job Type: Full-timeDescription:The Shipping and Receiving Team Lead is responsible for ensuring the on-time delivery of cases and providing exceptional customer service to all Bonadent customers. Building the company brand of being recognized as Anterior & Complex Case Specialists is always the primary consideration. The Team Lead will oversee the day-to-day...

  • Customer Service Representative

    2 weeks ago

    Augusta, Maine, United States Queensborough National Bank & Trust Co. Full time

    The Queensborough National Bank & Trust Co. is seeking a highly skilled and bilingual Customer Service Representative to join our team. As an Interactive Teller Machine Specialist, you will be responsible for providing exceptional customer service to our Spanish-speaking customers, ensuring a positive and valuable experience. Your primary duties will include...

  • Customer Service Representative

    1 month ago

    Augusta, Maine, United States Coforge Full time

    Job Title: Call Center SpecialistJob Summary: We are seeking a highly skilled Call Center Specialist to join our team at Coforge. As a Call Center Specialist, you will be responsible for accurately verifying insurance information, working with inbound and outbound call queues, and composing written information for contracts histories.Key...

  • LPN Homecare Specialist

    4 weeks ago

    Augusta, Maine, United States Maxim Healthcare Service Full time

    LPN Homecare OpportunityMaxim Healthcare Services is seeking a skilled Licensed Practical Nurse (LPN) to provide high-quality care to pediatric and adult patients in their own homes. As a LPN Homecare Specialist, you will utilize the nursing process to assess, plan, implement, and evaluate patient care, ensuring the best possible outcomes for our...

  • Service Technician

    3 weeks ago

    Augusta, Maine, United States Hobart Service Full time

    Job OverviewHobart Service is seeking a skilled Service Technician to join our team. As a Service Technician, you will be responsible for providing top-notch service and maintenance to commercial food equipment, ensuring our customers receive the best possible solutions.Key ResponsibilitiesDiagnose and repair electrical and mechanical issues with commercial...

  • Customer Service Representative

    2 weeks ago

    Augusta, Maine, United States The Rivers Organization Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Benefits Representative/CSR to join our team. As a key member of our organization, you will be responsible for delivering exceptional service and ensuring client satisfaction while matching their needs to our products and services. Key Responsibilities: Provide top-notch customer service and...

  • Customer Service Team Lead

    1 week ago

    Augusta, Maine, United States BRUCE HENRY PROPERTIES LLC Full time

    Job SummaryThe Shipping and Receiving Team Lead is responsible for ensuring the on-time delivery of cases and providing exceptional customer service to all Bonadent customers. Building the company brand of being recognized as Anterior & Complex Case Specialists is always the primary consideration.Key ResponsibilitiesOversee the day-to-day operations of...

  • Clinical Nurse Specialist

    1 week ago

    Augusta, Maine, United States Maxim Healthcare Service Full time

    Maxim Healthcare Services is seeking a skilled Clinical Nurse Specialist to provide high-quality patient care in the comfort of their own homes.The ideal candidate will have a strong background in nursing and the ability to make clinical judgments in an effective and efficient manner.Responsibilities:Utilize the nursing process to assess, plan, implement,...

  • Customer Service Ambassador

    2 weeks ago

    Augusta, Maine, United States Circle K Stores, Inc. Full time

    Customer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to provide exceptional service to our customers. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing a positive shopping experience.Key Responsibilities:- Provide excellent customer...

  • Customer Service Lead

    2 weeks ago

    Augusta, Maine, United States Circle K Stores, Inc. Full time

    At Circle K Stores, Inc., we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Lead, you'll be responsible for providing exceptional customer service and support to our customers. Your duties will include resolving customer complaints, answering questions, and providing solutions to their needs. If you have a...

  • Customer Service Ambassador

    1 week ago

    Augusta, Maine, United States Circle K Stores, Inc. Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Provide excellent customer service and...

  • Customer Service Representative

    1 week ago

    Augusta, Maine, United States Kennebec Savings Bank Full time

    Customer Care Associate Job DescriptionAt Kennebec Savings Bank, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Associate. This role is responsible for providing exceptional customer service and support to our valued customers.Key Responsibilities:Customer Service: Respond to customer inquiries in a...

  • Customer Service Lead

    4 weeks ago

    Augusta, Maine, United States Circle K Full time

    Lead Customer Service RepresentativeCircle K is seeking a skilled and customer-focused individual to join our team as a Lead Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, resolving customer issues, and ensuring a positive shopping experience for our customers.Key...

  • Customer Service Lead

    4 weeks ago

    Augusta, Maine, United States Circle K Full time

    Lead Customer Service RepresentativeCircle K is seeking a skilled and customer-focused Lead Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading by example to ensure a positive shopping experience for all customers.Key...

  • Customs Compliance Specialist

    1 week ago

    Augusta, Maine, United States Oracle Full time

    Job SummaryOracle is seeking a highly skilled Customs Compliance Specialist to join our team. As a key member of our global trade management team, you will be responsible for ensuring compliance with international trade regulations and laws.Key ResponsibilitiesAnalyze and resolve complex customs compliance issues to make recommendations for compliant,...

  • Customer Service Supervisor

    1 month ago

    Augusta, Maine, United States AVANGRID , Inc. Full time

    Job SummaryWe are seeking a highly skilled Customer Service Supervisor to lead our Customer Care center. As a key member of our team, you will be responsible for supervising and directing hires to provide exceptional customer service and ensure maximum productivity.Key ResponsibilitiesSupervise and direct a team of customer service representatives to achieve...

Customer Service Specialist

2 months ago

Augusta, Maine, United States AUGUSTA ENT PC Full time
Job Type:

Full-time

Position Overview:

Opportunity: This is a full-time, entry-level position within a reputable healthcare organization serving the community.

About Us: For over four decades, Augusta Aiken ENT & Allergy has been dedicated to delivering comprehensive specialty care for individuals of all ages. With multiple locations and a skilled team of physicians, we are committed to ensuring optimal health and well-being for our patients.

Key Responsibilities:
The initial patient interaction occurs in our call center. In this role, your primary responsibilities will include:
  • Directing calls to the appropriate personnel.
  • Scheduling appointments while verifying patient demographics and insurance details in the electronic medical record (EMR).
  • Acting as a communication bridge between physicians and referring facilities.

Ideal Candidate Profile:
We seek a personable individual with exceptional communication and customer service abilities. The ideal candidate should be reliable, detail-oriented, and proficient with technology. A capacity to handle multiple tasks while adhering to company policies is essential. Candidates must be trainable and capable of working without constant access to personal mobile devices.

Required Skills and Qualifications:
  • Excellent verbal communication skills for effective patient interactions.
  • Proficiency in computer operations, strong data entry skills, and meticulous attention to detail.
  • Prior experience in customer service roles.
  • A collaborative spirit and ability to work well within a team.
  • Punctuality and reliability are crucial.
  • Capability to remain seated and engage in phone conversations for extended periods.
  • Successful completion of a background check and drug screening is mandatory.

Employee Benefits:
We provide a comprehensive benefits package for full-time employees and their families, including health insurance options, a 401(k) plan, generous paid time off, and paid holidays.

Work Schedule: Monday through Friday, with no weekend or major holiday shifts.