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Senior IT Operations Consultant
1 month ago
We are seeking a highly skilled Senior IT Operations Consultant to join our team in Sydney. As a key member of our Professional Services team, you will be responsible for delivering exceptional customer experiences and driving business growth through the implementation of our digital operations management solutions.
Key Responsibilities- Partner with customers to design and implement tailored solutions that meet their unique business needs.
- Develop and maintain strong relationships with customers, stakeholders, and internal teams to ensure seamless collaboration and communication.
- Provide expert technical guidance and support to customers, ensuring they achieve maximum value from our solutions.
- Stay up-to-date with industry trends, best practices, and emerging technologies to continuously improve our services and solutions.
- 5+ years of hands-on technical experience in IT operations, professional services delivery, or a related field.
- Deep knowledge of ITSM tools, such as ServiceNow, Jira, and Remedy, as well as infrastructure as code and DevOps SRE toolchains.
- Experience with scripting and tooling development, integration development, and ETL activities.
- Strong communication and interpersonal skills, with the ability to work effectively with customers, stakeholders, and internal teams.
As a member of our team, you will enjoy a comprehensive benefits package, including generous paid vacation time, paid holidays, and sick leave. You will also have access to our Employee Stock Purchase Program, retirement or pension plan, and paid parental leave. Additionally, you will be part of a dynamic and inclusive work culture that values diversity, equity, and inclusion.
We are committed to creating a workplace that is flexible, hybrid, and supportive of your needs. Our offices are located in various cities around the world, and we offer ample opportunities for in-person and virtual connection. Join us in our mission to revolutionize digital operations management and drive business growth through innovation and excellence.
