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Customer Service Representative

2 months ago

Ann Arbor, Michigan, United States Kroger - Milan Full time
Job Summary

We are seeking a highly motivated and customer-focused Courtesy Clerk to join our team at Kroger - Milan. As a key member of our grocery department, you will be responsible for providing exceptional customer service, promoting a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Greet customers, answer questions, and provide product information to ensure a positive shopping experience.
  • Product Knowledge: Gain and maintain knowledge of products sold within the department, including features, benefits, and pricing.
  • Inventory Management: Label, stock, and inventory department merchandise to ensure accurate inventory levels and efficient restocking.
  • Store Maintenance: Maintain a clean and organized store environment, including cases, coolers, and shelves.
  • Teamwork: Collaborate with colleagues to achieve sales goals, resolve customer complaints, and maintain a positive store atmosphere.
Requirements
  • Communication Skills: Effective communication and interpersonal skills to interact with customers, colleagues, and management.
  • Product Knowledge: Ability to learn and maintain knowledge of products sold within the department.
  • Teamwork: Ability to work collaboratively with colleagues to achieve sales goals and maintain a positive store atmosphere.
  • Adaptability: Ability to adapt to changing store conditions, including sales promotions, new products, and customer needs.
What We Offer

Kroger - Milan offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.