Patient Service Coordinator

4 days ago


Lynchburg, United States US Derm Support Roles Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at US Derm Support Roles. This full-time position will be responsible for managing the patient check-in process, updating patient information, handling phone calls, and maintaining medical records.

Key Responsibilities
  • Perform opening and closing clinic duties, including preparing for the next day's appointments
  • Greets patients, checks them in for appointments, and verifies insurance
  • Scans documents into the electronic health record and maintains the tidiness of the waiting area and reception counter
  • Checks schedules for added, canceled, and no-show appointments and schedules follow-up appointments as needed
  • Responds to designated tasks in the electronic health record, orders office supplies, and sells and tracks cosmetic products
  • Distributes mail and prepares for next day scheduled appointments
Requirements
  • High school diploma or equivalent required
  • 1-2 years of recent medical office experience or in a similar capacity preferred
  • Proficient in basic computer functions and ability to learn new software quickly
  • Excellent customer service, communication, and organizational skills
  • Ability to operate standard office equipment and type a minimum of 40 wpm
  • Attention to detail and ability to multi-task, prioritize appropriately, and work well both individually and as part of a team
What We Offer

US Derm Support Roles offers a competitive benefits package, including health, dental, and vision insurance, a 401(k) plan with employer contribution, and opportunities for professional growth and development.



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