Accounts Receivable Supervisor

3 days ago

Van Nuys, California, United States Production Resource Group Full time

Overview

Production Resource Group is a world-leading provider of services and solutions in entertainment and live events. Our mission is to turn creative visions into production and technical reality, deepening our customers' connection with their audiences. With a diverse bench of talented professionals working across theatre, TV, film, music, corporate events, equipment rental, and more, we define innovation through our network of 38 offices spanning five continents.

Job Description

Accounts Receivable Supervisor

The Accounts Receivable (AR) Supervisor is responsible for the daily supervision of a team of Accounts Receivable Specialists focused on Billing, Credit, and/or Collections. This role manages the team mailbox, distributes work assignments and accounts, and provides second-level support on issues and client inquiries escalated by their team or internal and external customers. The AR Supervisor runs regular reports to ensure high-quality work from their team and provides reporting and analysis to AR management and Account Executives/Project Managers as appropriate.

Key Responsibilities:

  • Assists management in creating, implementing, and maintaining department policies and Standard Operating Procedures.
  • Oversees the day-to-day operations of the team to ensure compliance with policies and SOPs.
  • Monitors shared mailboxes and reviews emails for proper responses.
  • Provides support to the team when the inbox becomes unmanageable.
  • Provides feedback on areas of improvement related to processes or systems.
  • Conducts regular team meetings for purposes of education, goal monitoring, and feedback. Maintains and distributes meeting notes.
  • Ensures proper paperwork is received, processed correctly, and saved properly.
  • Assists with clients' questions and/or concerns.
  • Analyzes risks and provides management with reports to request client payment terms.
  • Monitors COD accounts.
  • Assists management with accomplishing AR human resource objectives by selecting, training, coaching, and disciplining employees; communicating job expectations; and managing performance.
  • Weekly review and approval of timecards.
Qualifications

The ideal candidate should possess the following qualifications:

  • Excellent spoken communication and writing skills.
  • Excellent customer service skills.
  • Understanding of credit worthiness and terms.
  • Ability to read through legal documents.
  • Problem-solving skills.
  • Ability to work in a fast-paced work environment.
  • Detail-oriented.
  • Discretion and ability to keep confidential information secure.
Physical Demands

The physical demands of this role include:

  • Sitting for long periods of time.
  • Use of a computer and keyboard for 8+ hours per day.
  • Able to lift 5 to 10 pounds.
Required Education and Experience

The ideal candidate should have:

  • High school diploma or equivalent education.
  • 5+ years of experience working in Billing, Collections, Accounts Receivable, or an equivalent role.
  • 2+ years of experience in a supervisory position is a plus.
  • Proficiency with Microsoft Office (Excel, Word, Outlook).
  • Proficiency working in Oracle (Fusion).
  • Knowledge and experience of basic accounting is a plus.
Compensation and Benefits

Production Resource Group offers a competitive salary range of $68,000 to $90,000 per year, depending on experience, knowledge, skills, and abilities. We are an Equal Opportunity Employer and a drug-free work environment. Pre-employment testing will be required. This is a safety-sensitive position, and pre-employment drug screening will be conducted. Production Resource Group participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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