Operations Supervisor VNY

2 days ago

Van Nuys, California, United States BBA Aviation Plc. Full time
Job Overview

We are seeking a highly skilled and experienced Operations Supervisor to join our dynamic global service team at Signature Aviation. As an Operations Supervisor, you will play a key role in providing ground support and customer service to crew members and their passengers, as well as our employees.

Key Responsibilities

• Supervise and coordinate activities of employees involved in providing aircraft refueling and associated customer services to general aviation customers.
• Carry out supervisory responsibilities in accordance with Company policies and applicable laws.
• Assist with ramp operations such as towing, fueling, wing-walking, and directing/parking aircraft as necessary.
• Monitor and maintain fuel inventories.
• Assist with resolution of customer complaints and/or problems.
• Maintain equipment to ensure safe and efficient operating conditions.
• Assist with security of premises.
• Monitor and request all supplies, and equipment needed in operation.
• Coordinate activities with other departments.
• Perform personnel actions such as interviewing, hiring, scheduling, training, appraising performance, rewarding and disciplining employees; addresses complaints and resolves problems.
• Recommend manpower requirements.

Requirements

To qualify for this position, applicants and those in the role must have:

• High school diploma or general education degree (GED)
• Minimum of 18 years of age.
• A valid state driver's license. In some locations, a commercial driver's license (CDL) is required as dictated by local regulations and business needs.
• Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's applicable insurance policies.
• Must be legally authorized to work in the country of employment.
• Ability to successfully and timely complete Signature's training programs
• Ability to pass a color vision test for purposes of inspecting aviation fuel.
• Ability to use a computer and email, including passing computer-based training modules.
• Excellent verbal and written communication skills, and for safety-sensitive tasks, in English
• Ability to perform simple arithmetic (addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, and time)
• Ability to work flexible schedules, including night, holiday, and weekend shifts, and in various weather conditions.
• Prior general aviation experience preferred.

Benefits

Signature Aviation offers a comprehensive benefits package, including medical/prescription drug, dental, and vision insurance, health savings account, flexible spending accounts, life insurance, disability insurance, 401(k), critical illness, hospital indemnity, and accident insurance, identity theft and legal services, paid time off, paid maternity leave, tuition reimbursement, training and development, employee assistance program (EAP) & perks.

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