Bilingual Insurance Sales Professional
5 days ago
We are seeking a highly motivated and experienced Bilingual Licensed Customer Service Representative to join our team at Staff My Agency. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities- Customer Service: Provide prompt, accurate, and friendly customer service to our clients, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Relationship Building: Establish and maintain strong relationships with our clients, providing personalized service and ensuring their needs are met.
- Insurance Expertise: Use a customer-focused, needs-based review process to educate clients about insurance options and provide recommendations to meet their needs.
- Team Collaboration: Work collaboratively with our team to achieve sales and customer service goals, sharing knowledge and best practices to drive success.
- Bilingual (Spanish/English): Fluency in both Spanish and English is required.
- Florida Insurance License: A valid 2-20 or 4-40 insurance license is required.
- Criminal History Background Check: A criminal history background check will be required.
- Excellent Interpersonal and Communication Skills: Excellent interpersonal and communication skills, both written and verbal, are required.
- 1-2 Years of Insurance Customer Service Experience: 1-2 years of successful insurance customer service experience is required.
- Competitive Salary and Bonus Structure: A competitive salary and bonus structure, with opportunities for growth and advancement.
- Valuable Experience: The opportunity to gain valuable experience in the insurance industry and develop your skills and knowledge.
- Opportunity for Advancement: Opportunities for advancement within our agency, with a focus on promoting from within.
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