Bilingual Insurance Sales Professional

5 days ago


Tampa, Florida, United States Staff My Agency Full time
Job Summary

We are seeking a highly motivated and experienced Bilingual Licensed Customer Service Representative to join our team at Staff My Agency. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities
  • Customer Service: Provide prompt, accurate, and friendly customer service to our clients, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Relationship Building: Establish and maintain strong relationships with our clients, providing personalized service and ensuring their needs are met.
  • Insurance Expertise: Use a customer-focused, needs-based review process to educate clients about insurance options and provide recommendations to meet their needs.
  • Team Collaboration: Work collaboratively with our team to achieve sales and customer service goals, sharing knowledge and best practices to drive success.
Requirements
  • Bilingual (Spanish/English): Fluency in both Spanish and English is required.
  • Florida Insurance License: A valid 2-20 or 4-40 insurance license is required.
  • Criminal History Background Check: A criminal history background check will be required.
  • Excellent Interpersonal and Communication Skills: Excellent interpersonal and communication skills, both written and verbal, are required.
  • 1-2 Years of Insurance Customer Service Experience: 1-2 years of successful insurance customer service experience is required.
What We Offer
  • Competitive Salary and Bonus Structure: A competitive salary and bonus structure, with opportunities for growth and advancement.
  • Valuable Experience: The opportunity to gain valuable experience in the insurance industry and develop your skills and knowledge.
  • Opportunity for Advancement: Opportunities for advancement within our agency, with a focus on promoting from within.


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