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Loan Processing Assistant

1 month ago


Irvine, California, United States Western Alliance Bank Full time
Job Title:
Loan Processing Assistant

Location:
CA - Westlake Village

Job Summary:
The Loan Processing Assistant will assist the Sr. Loan Processor with obtaining 3rd party documentation for the loan file. This role requires strong organizational and communication skills, as well as the ability to work in a fast-paced environment. The ideal candidate will have a high school diploma or equivalent, excellent interpersonal and verbal communication skills, and experience with technology and email platforms.

Key Responsibilities:
1. Assist the Sr. Loan Processor with obtaining 3rd party documentation for the loan file.
2. Order and obtain borrower credit card information, tax transcripts, condo documentation, verbal and written verifications of employment, and updated hazard and/or flood insurance policies.
3. Review and ensure accuracy of 4506T form for ordering tax transcripts.
4. Place orders, follow up with any order issues, and keep LP informed.
5. Retrieve results and ensure they are complete and uploaded for LP review.
6. Perform any additional duties/activities assigned by management.

Requirements:
1. High School Diploma or GED Equivalent required (Bachelor's degree preferred).
2. Excellent interpersonal, verbal, and written communication skills.
3. Strong customer service skills - ability to build rapport quickly.
4. Technology savvy - able to operate a computer and have experience with email platforms.
5. High level of accuracy and attention to detail.
6. Excellent time management skills and ability to organize, prioritize, and handle multiple tasks simultaneously.
7. Mortgage experience a plus - not required.
8. Working knowledge of Encompass.

Benefits:
We offer competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career.

About the Company:
AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. We are committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity, or genetic information. We are committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please email or call .