Lake Quality Assurance Specialist

1 month ago


Long Lake, Minnesota, United States Waterfront Restoration LLC Full time
Job Summary

We are seeking a highly motivated and detail-oriented Quality Assurance Diver to join our team at Waterfront Restoration LLC. As a Quality Assurance Diver, you will play a critical role in ensuring that our lake weed removal services meet the highest standards of quality and customer satisfaction.

Key Responsibilities
  • Weed Growth Analysis: Conduct thorough evaluations of lake weed growth to provide valuable insights to our sales team for customer lake weed removal packages.
  • Reporting and Documentation: Create clear and concise reports for new and prospective customers, detailing the lake weed removal needs and services offered by Waterfront Restoration LLC.
  • Quality Inspections: Perform pre-planned quality inspections for customers who require assurance of the highest quality results from our SCUBA Dive lake weed removal crews.
  • Job Site Inspections: Conduct random inspections of job sites where our SCUBA Dive crews have recently performed lake weed removal services to ensure customer satisfaction.
  • Customer Service: Provide exceptional customer service, ensuring that clients are satisfied with our services and eager to continue their business with Waterfront Restoration LLC.
  • Team Motivation: Motivate and hold our Dive Crews accountable for their completed work at client properties.
  • Reporting and Communication: Complete daily forms and reports, and maintain daily communication with the Operations Manager, Sales Reps, and Dive Crew Leaders.
Working Conditions
  • Outdoor Work: Enjoy working outdoors in various weather conditions, including rain, high humidity, and heat.
  • Flexible Scheduling: Be flexible with scheduling, including occasional weekend or overtime work as needed.
Requirements

To be successful in this role, you must have a strong work ethic, excellent communication skills, and the ability to work independently in a fast-paced environment. If you are a detail-oriented and motivated individual who is passionate about delivering high-quality results, we encourage you to apply for this exciting opportunity.

Please visit our HR website at https://tinyurl.com/2p8uxx94 to apply for this position.



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