Quality Assurance Diver

3 weeks ago


Long Lake, Minnesota, United States Waterfront Restoration Full time
Water Quality Assurance Role

At Waterfront Restoration, we are seeking a highly motivated and detail-oriented Quality Assurance Diver to join our team. As a Quality Assurance Diver, you will play a critical role in ensuring that our lake weed removal services meet the highest standards of quality and customer satisfaction.

Key Responsibilities:
  • Conduct thorough weed growth analyses to evaluate and provide information to our sales team for customer lake weed removal packages
  • Create accurate and easy-to-follow reporting for lake weed removal needs of new and prospective customers
  • Perform pre-planned quality inspections for customers who want to ensure that the results they receive are of the highest quality
  • Conduct random inspections of job sites where our SCUBA Dive crews have recently performed our by-the-root lake weed removal service
  • Clean up and touch up properties we have recently visited to ensure the client is satisfied and eager to continue their business with Waterfront Restoration
  • Responsible for motivating and holding our Dive Crews accountable for their completed work at client properties
  • Daily form completion and reporting
  • Daily communication with the Operations Manager, Sales Reps, and Dive Crew Leaders
  • Customer service responsibility
  • Driving Waterfront Restoration company vehicle (i.e. 1/4 ton pickup)
  • Representing our company to the highest standard - at times, you will be the face of the company
  • Able to perform laborious removal of lake weeds and carrying large bags of vegetation up to 80lbs
  • Occasional interaction with clients

Working Conditions:
  • Love of working outdoors is essential and the willingness to work in bad weather conditions (i.e. rain, high humidity, heat)
  • Flexible scheduling - volunteer work on an occasional weekend or overtime, as needed

Requirements

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