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Client Support Specialist

2 months ago

Deer Park, Texas, United States UPS Industrial Full time
Job Overview

UPS Industrial is seeking a dedicated Client Support Specialist to join our team.


Key Responsibilities
  • Manage incoming calls with professionalism and efficiency, ensuring all inquiries are addressed promptly.
  • Deliver exceptional service to employees, candidates, and suppliers.
  • Facilitate the setup of employees for assessments and online submissions in the computer lab.
  • Coordinate rescheduling of safety training sessions and evaluations for staff.
  • Complete necessary documentation for client identification and travel allowances.
  • Compile and present training credentials for compliance audits.
  • Organize and submit travel documentation for review.

Qualifications
  • Ability to successfully complete drug and alcohol testing.
  • Must pass a thorough background investigation.
  • Excellent verbal and written communication skills are essential.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
  • Capability to follow instructions and work effectively in a dynamic, high-pressure environment.

Essential Skills
  • Ability to foster and maintain positive working relationships with colleagues.
  • Willingness to undertake additional tasks as assigned by supervisory personnel.

About Our Company

UPS Industrial Services merges innovative technology with extensive industry knowledge, focusing on practical solutions to real-world challenges. We prioritize the well-being of our team and adhere to high standards that emphasize customer satisfaction.

Our headquarters is located in Deer Park, TX, where we provide a range of services including project management, construction, installation, maintenance, and repair for various operational needs.

As a licensed engineering firm, we are committed to delivering top-tier engineering, dimensional control, and design services in a competitive landscape.

Our organizational culture is built on a foundation of excellence, and we take pride in being a reliable partner for our clients.

We aim to consistently uphold the highest standards of professionalism and quality while leading the specialty service sector.


Equal Opportunity Statement

UPS Industrial is an Equal Opportunity Employer. All qualified candidates will be considered for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.