Product Governance Manager

5 days ago

Denver, Colorado, United States Western Union Full time
Manager, Product Governance & Processes

Western Union is seeking a highly skilled Manager, Product Governance & Processes to join our team. As a key member of our product development lifecycle, you will play a critical role in ensuring that our products and services are developed with the needs of our customers in mind, following set processes and in the most efficient ways possible.

Key Responsibilities:
  • Develop and implement robust Product Development Lifecycle processes and product governance frameworks to ensure alignment with organizational goals and compliance with industry standards.
  • Establish, document, and communicate effective product management processes, driving consistency across the global team.
  • Collaborate with cross-functional teams to identify, assess, and mitigate risks, ensuring proactive risk management strategies are in place.
  • Facilitate regular reviews with Business partners and audits to monitor adherence to established processes as well as identify areas for improvement.
  • Provide leadership in change management initiatives, ensuring seamless integration of new processes and tools.
  • Act as a central point of contact for governance-related queries, offering guidance and support to product managers, stakeholders, and partners.
  • Foster a culture of continuous improvement by identifying opportunities for enhancing operational efficiency and effectiveness.
  • Develop and deliver training programs to educate team members on governance best practices and processes.
  • Produce comprehensive reports and metrics to assess the performance of projects and the overall health of the program.
  • Collaborate with stakeholders to gather feedback and refine governance structures in response to changing business needs.
Requirements:
  • Bachelor's degree in Business, Project Management, or a related field; advanced degree preferred.
  • Proven experience in governance and process management, ideally within a global product development lifecycle and management environment.
  • Strong understanding of project management methodologies and best practices.
  • Excellent communication and interpersonal skills with the ability to collaborate effectively across diverse teams.
  • Analytical mindset with a focus on data-driven decision-making.
  • Demonstrated ability to lead change and drive process improvements.
  • Proficiency in project management tools and software.
  • Relevant certifications are a plus.
About Western Union:

Western Union is a global organization that helps diverse teams stay at the forefront of technology and innovation. We are committed to providing an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve.

We are passionate about diversity and do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status.

We offer a competitive salary range of $123,983- $165,312 per year, which includes a base salary and short-term incentives that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies.

We also offer a range of benefits, including short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms.

Our Hybrid Work Model enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

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