Customer Service Representative

3 weeks ago


Denver, Colorado, United States Planet Fitness Full time
About the Role

We are seeking a highly motivated and detail-oriented individual to join our team as a Cleaning and Maintenance Specialist. As a key member of our facilities team, you will be responsible for ensuring the cleanliness and maintenance of our fitness centers, providing an exceptional experience for our members.

Key Responsibilities
  • Cleaning and Sanitizing: Thoroughly clean and sanitize all restrooms, locker rooms, and fitness equipment, including showers, changing stalls, toilets, sinks, floors, mirrors, and other high-touch areas.
  • Facilities Maintenance: Maintain orderly storage closets and areas for cleaning supplies, remove trash from the facility, and stock facilities with proper supplies and paper products.
  • Member Experience: Escalate member concerns to the Front Desk Team or Management as necessary, and report any broken or missing equipment to the Front Desk Team or Management.
Requirements
  • Custodial Experience: Previous experience in custodial or maintenance roles is preferred.
  • Punctuality and Reliability: Demonstrated punctuality and reliability is a must.
  • Professionalism: Demonstrate professionalism in all interactions, using appropriate behavior and language.
  • Age Requirement: Must be 18 years of age or older.
Physical Demands
  • Standing and Walking: Continual standing and walking during shift.
  • Reaching and Lifting: Continual reaching with hands, fingers, and arms during shift, and occasional lifting up to 75 pounds.
Compensation and Benefits

We offer a competitive hourly rate of $14.00 per hour, as well as a range of benefits, including:

  • 401(k): Company-sponsored retirement plan.
  • Paid Sick Days: Paid time off for illness or injury.
  • Bereavement Leave: Paid time off for bereavement.
  • Employee Discounts: Discounts on fitness classes and merchandise.
  • Earned Wage Access: Access to earned wages through PayActiv.
About Us

Planet Fitness is a leading fitness center franchise with over 2,000 locations across the United States, Canada, and internationally. We are committed to providing a Judgement Free Zone for our members, where they can feel inspired and motivated to reach their fitness goals. As a member of our team, you will be part of a dynamic and supportive environment that values teamwork and customer satisfaction.



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