Case Manager

4 weeks ago


New London, Connecticut, United States Sound Community Services Full time
Job Summary:

We are seeking a skilled Case Manager to join our Behavioral Health Home team at Sound Community Services, Inc. As a Case Manager, you will play a vital role in supporting the care delivery of individuals served in our program. Your primary responsibility will be to assist persons served in accessing improved care coordination, linkage, referral, family support, and health and wellness promotion.

Key Responsibilities:

* Assist persons served to access improved care coordination, linkage, referral, family support, and health and wellness promotion.
* Assist in follow-up care and follow through on recommendations/referrals.
* Assist with appointment scheduling, and accessing and transporting to services.
* Identify and address persons served perceived barriers to treatment participation.
* Skill building/teaching/coaching to help individuals maximize independence in the community.
* Monitor persons served participation in and response to treatment.
* Reach out to persons served on a regular basis to assess how they are doing. Brief check-ins, usually fifteen (15) minutes, should be conducted by phone as well as in person.
* Demonstrate an understanding and appropriate use of Stages of Change, Motivational Interviewing, and skill-based interventions.
* Assist in accessing self-help, peer support groups, wellness centers, and other self-care programs.
* Teaching and coaching self-advocacy for individuals and families.
* Attend regular team meetings for developing/sharing medical/behavioral health services which persons served have received, including gaps in care, and their treatment regimens.
* Assist with entitlements.
* Meet with Assistant Director of Case Management on a regular, weekly basis.
* Attend all required trainings as assigned.

Requirements:

* Associate degree [or sixty (60) credits equivalent] in a related field, OR, certification in medical or human services field required'
* A minimum of two (2) years of behavioral health or human services related experience required
* Additional experience may be considered in lieu of the degree/certification at management's discretion
* Current, valid Motor Vehicle Driver's license required
* Vehicle available for use during the workday required
* Competent user of technology including e-mail, agency intranet and the electronic client record
* Demonstrated ability to work with clients in the field teaching skills necessary for community living and supporting recovery
* Excellent written and oral communication skills
* CPR/First Aid Certified or eligible
* Bilingual (Spanish/English) preferred

Why Join Our Team:

At Sound Community Services, Inc., we are dedicated to inspiring hope by empowering our diverse community to find healing and growth. As a Case Manager, you will be part of a multidisciplinary team that works tirelessly to create a culture and environment in which recovery and wellness are possible. We offer a competitive benefits package, including a generous PTO package, company-paid life insurance, and opportunities for professional growth and development. If you are passionate about making a difference in the lives of others and are committed to delivering exceptional care, we encourage you to apply for this exciting opportunity.
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