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Schedule Coordinator

2 months ago

Dallas, Texas, United States Transdev Full time

About the Role:

This position is responsible for managing processes necessary to schedule and prepare/distribute next day manifests and other functions as defined below.

Key Responsibilities:

  • Manage daily schedules to balance productivity, efficiency, and customer service.
  • Manage the nightly manifesting and reporting process, generating reports as required.
  • Analyze performance data to recommend improvements to system parameters and productivity.
  • Provide support to customer service representatives on trip scheduling.
  • Verify data for completed manifests to support monthly reporting.

Requirements:

  • General knowledge of the area.
  • Excellent verbal and written skills.
  • Excellent interpersonal skills.
  • Strong analytical skills.
  • High school diploma or GED equivalent required; technical degree preferred.

Essential Job Functions:

  • Ability to read a standard map and make good judgment calls on appropriate routing.
  • Ability to critically analyze report data and make recommendations for system improvement.
  • Ability to work flexible schedules including evenings and weekends.
  • Ability to work under deadlines.
  • Ability to proficiently operate a computer with a keystroke speed of no less than 45 corrected words per minute.
  • Ability to use a standard business telephone system and email for communication.
  • Ability to clearly communicate in the English language.
  • Ability to sit for extended periods of time.