Tax Office Manager

1 week ago


Medina, Ohio, United States H&R Block Full time
About the Role

We are seeking a highly motivated and experienced Team Leader to join our team at H&R Block. As a Team Leader, you will be responsible for leading a team of tax professionals and providing exceptional customer service to our clients.

Key Responsibilities
  • Partner with District General Manager to create and implement office-level growth plans, including developing local partnerships and managing office community involvement.
  • Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions.
  • Serve as point of contact for onsite escalated client service concerns.
  • Ensure clients are scheduled properly and conflicts are resolved.
  • Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities, and overall goals.
  • Build an engaging team environment by training and coaching associates to execute on Service Standards, recognizing outstanding associate contributions.
  • Lead daily team meetings and communicate essential information to tax office associates.
  • Create associate work schedules and ensure accurate timekeeping and overtime management.
  • Prepare tax returns, as required.
  • Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns.
Requirements
  • Prior experience working in a customer service, shift leader, or similar role.
  • Experience supervising or managing people.
  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns).
  • Annual completion of 10 hours of continuing education and ability to meet all other IRS and applicable state requirements.
  • Computer proficient with the ability to use MS Office.
  • Demonstrated ability to work independently with minimal supervision.
  • Passionate, determined, and resilient with a customer-centric mindset.
  • Able to work a flexible work schedule and flexibility in work assignments based on business needs.
  • High school diploma/equivalent or higher.
About H&R Block

H&R Block is a leading provider of tax preparation and financial services. We are committed to helping our clients achieve their financial goals and providing exceptional customer service.

We offer a competitive compensation package, including benefits, and opportunities for professional growth and development.

Join our team and be part of a dynamic and supportive work environment.


  • Tax Manager

    2 weeks ago


    Medina, Ohio, United States Spartan Placements LLC Full time

    Tax Manager Job DescriptionSpartan Placements LLC is seeking a highly skilled Tax Manager to join our team. As a Tax Manager, you will be responsible for leading tax engagements, supervising team members, and developing tax planning strategies to minimize tax liability and maximize tax benefits for clients.Key Responsibilities:Lead Tax Engagements: Plan,...

  • Tax Manager

    3 weeks ago


    Medina, Ohio, United States Spartan Placements LLC Full time

    Tax Manager Job Description **Job Summary** We are seeking a highly skilled Tax Manager to join our team at Spartan Placements LLC. As a Tax Manager, you will be responsible for leading tax engagements, supervising team members, and providing expert tax advice to clients. **Key Responsibilities** * Plan, supervise, and complete routine tax engagements,...

  • Tax Manager

    2 weeks ago


    Medina, Ohio, United States Spartan Placements, LLC Full time

    Job Title: Tax ManagerWe are seeking a highly skilled Tax Manager to join our team at Spartan Placements, LLC.Job SummaryThe Tax Manager will be responsible for planning, supervising, and completing routine engagements, including reviewing engagement work papers, resolving problems, and keeping the director informed of all important developments.Key...

  • Tax Manager

    1 week ago


    Medina, Ohio, United States Corrigan Krause CPA's Full time

    Job OpportunityWe are seeking a highly skilled Tax Manager to join our team at Corrigan Krause CPA's. As a Tax Manager, you will play a key role in providing expert tax advice and guidance to our clients, ensuring they meet their tax obligations and minimize their tax liability.Key ResponsibilitiesPlan, supervise, and complete routine tax engagements,...

  • Tax Senior Manager

    2 weeks ago


    Medina, Ohio, United States Corrigan Krause CPA's Full time

    Job OverviewWe are seeking a highly motivated and experienced Tax Senior Manager to join our team at Corrigan Krause CPA's. As a key member of our tax department, you will be responsible for leading and coordinating tax engagements, supervising team members, and developing tax planning strategies to minimize tax liability and maximize tax benefits for our...

  • Trust Officer

    1 week ago


    Medina, Ohio, United States gpac Full time

    Job Title: Trust OfficerWe are seeking an experienced Trust Officer to provide investment management and trust administration services to high-net-worth clientele.Responsibilities:Administer personal, estate, and charitable trust accountsAct as fiduciary to make and implement investment decisions per the terms of trustsPrepare detailed asset allocation...


  • Medina, Ohio, United States Aspen Technology Full time

    About the RoleAs a Commercial Office Specialist at AspenTech, you will play a critical role in organizing, authorizing, and presenting customer-facing responses, including budgetary quotes, requests for information, proposals, market assessments, and contracts. You will act as a liaison between DGM's Sales Account Managers, Executive Management, Solutions...


  • Medina, Ohio, United States Family Dental Care of Medina Full time

    About the RoleWe are seeking a highly organized and detail-oriented Dental Office Coordinator to join our team at Family Dental Care of Medina.Key ResponsibilitiesManage Front Office Duties: Greet and welcome patients, manage patient flow, and ensure a smooth experience for all visitors.Patient Scheduling: Schedule and confirm appointments for multiple...


  • Medina, Ohio, United States Brookdale Senior Living Full time

    About the RoleThe Chief Community Officer is a key leader responsible for the daily operations of our community, fostering strong relationships with associates, residents, and their families. This role oversees engagement and connection initiatives, ensuring a high level of satisfaction and well-being among our residents. Additionally, the Chief Community...


  • Medina, Ohio, United States Aspen Technology Full time

    AspenTech is a global software leader helping industries meet the increasing demand for resources from a rapidly growing population in a profitable and sustainable manner.The RoleAs a Commercial Office Specialist, you will be responsible for organizing, authorizing, and presenting customer-facing responses, including budgetary quotes, requests for...


  • Medina, Ohio, United States Aspen Technology Full time

    AspenTech is a global software leader helping industries meet the increasing demand for resources from a rapidly growing population in a profitable and sustainable manner.The RoleAs a Commercial Office Specialist, you will be responsible for organizing, authoring, and presenting customer-facing responses, including budgetary quotes, requests for information,...


  • Medina, Ohio, United States Aspen Technology Full time

    AspenTech is a global software leader helping industries meet the increasing demand for resources from a rapidly growing population in a profitable and sustainable manner.The RoleAs a Commercial Office Specialist, you will be responsible for organizing, authoring, and presenting customer-facing responses, including budgetary quotes, requests for information,...

  • Taxation Manager

    4 weeks ago


    Medina, Ohio, United States Spartan Placements LLC Full time

    Job SummaryWe are seeking a highly skilled Taxation Manager to join our team at Spartan Placements LLC. As a Taxation Manager, you will be responsible for leading tax engagements, supervising team members, and providing expert advice to clients.Key ResponsibilitiesLead Tax Engagements: Plan, supervise, and complete routine tax engagements, including...


  • Medina, Ohio, United States Aspen Technology Full time

    About the RoleAs a Commercial Office Specialist at AspenTech, you will play a critical role in organizing, authorizing, and presenting customer-facing responses, including budgetary quotes, requests for information, proposals, market assessments, and contracts. You will act as a liaison between DGM's Sales Account Managers, Executive Management, Solutions...

  • IT Project Manager

    1 week ago


    Medina, Ohio, United States Emerald Resource Group Full time

    Exciting Contract-to-Hire Project Manager OpportunityTitle:IT Project Manager (ERP)Impactful Work:Play a pivotal role in managing Enterprise ERP and non-ERP projects, ensuring quality delivery across all project phases. Your work will directly contribute to the success and efficiency of our operations.Professional Growth:Engage in a variety of projects, from...


  • Medina, Ohio, United States Chart Industries Full time

    {"Job SummaryWe are seeking a highly skilled Service Center Coordinator to join our team at Chart Industries. The successful candidate will be responsible for managing sales and growth, providing exceptional customer service, and coordinating with various departments to ensure seamless operations.Key Responsibilities* Manage sales and growth initiatives to...

  • Wage accountant

    2 weeks ago


    Medina, Ohio, United States Infinity Systems Full time

    Join Our Team as a Wage AccountantWe are a nationally active auditing and tax consulting firm with a strong presence in Dresden and Chemnitz. Our team of over 140 employees, including professionals, certified accountants, tax specialists, and tax clerks, serves clients of all legal forms, sizes, and industries.Key Responsibilities:Process payroll and salary...


  • Medina, Ohio, United States Supplemental Health Care Full time

    Job Title: Travel Nurse RN ManagerSupplemental Health Care is seeking a skilled Travel Nurse RN Manager to join our team. As a leading healthcare staffing company, we provide opportunities for talented professionals to pursue their career goals in hospitals, schools, home health, corrections, behavioral health, and other settings.Job Summary:We are looking...

  • General Manager

    4 days ago


    Medina, Ohio, United States Lit Fiber, LLC Full time

    Job Title: General ManagerAt Lit Fiber, LLC, we are seeking a highly skilled and experienced General Manager to lead our Northeast Ohio Region. As a key member of our Senior Leadership Team, you will be responsible for driving the growth and success of our fiber internet services in the region.Key Responsibilities:Lead established teams to develop,...


  • Medina, Ohio, United States Superior Search Group Full time

    {"title": "Field Service Manager", "description": "Job SummaryWe are seeking a highly experienced Field Service Manager to lead our team of technicians and service staff. The ideal candidate will have a strong understanding of capital equipment and service management principles, with a proven track record of delivering exceptional customer service and...