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Commercial Office Specialist

2 months ago

Medina, Ohio, United States Aspen Technology Full time

About the Role

As a Commercial Office Specialist at AspenTech, you will play a critical role in organizing, authorizing, and presenting customer-facing responses, including budgetary quotes, requests for information, proposals, market assessments, and contracts. You will act as a liaison between DGM's Sales Account Managers, Executive Management, Solutions Engineering, Product Management, and potential customers.

Your Key Responsibilities

  • Define the approach, maintain ownership and accountability for the schedule, align the business position to corporate objectives, ensure quality deliverables, and manage full authorization and approval of the final customer-facing package for assigned proposal and contract projects.
  • Review and understand RFPs from both nationwide and worldwide AspenTech customers, ensuring that financial details for each proposal/contract follow AspenTech's needs for Banking, Legal, Security, Development, Business/Commercial Terms and Conditions.
  • Prepare and manage customer correspondence and communications, including preparing and managing customer correspondence and communications.
  • Follow and reference historical pricing and market assessments to support internal pricing reviews, ensuring that all financial details are accurate and up-to-date.
  • Facilitate the corporate authorization and approval process – adherence to corporate guidelines and commercial model, working closely with Solutions Engineering, Sales Management, Product Management, and Executive Management.
  • Act as primary point of contact with internal and external customers to provide support, administrative, and organizational services regarding proposals and contracts, leading and participating in customer meetings and conference calls.
  • Provide up-to-date information into sales pipeline and forecasting data, ensuring accuracy and alignment with proposal solutions as iterations are negotiated.
  • Work with a full range of AspenTech staff to identify and document commercial and technical risk for each proposal, ensuring that all potential risks are mitigated.

Requirements

  • Bachelor's Degree in Business, Economics, Communications, Finance, or related field.
  • Minimum of 2 years experience with proposal and contract administration, or related experience.
  • Experience and demonstrated ability to use Microsoft Office suite.
  • Ability to manage several projects simultaneously, with strong administrative and organizational skills.
  • Strong analytical and problem-solving skills, as well as excellent oral and written communication skills.
  • Experience in an international business environment, with a strong understanding of global commercial practices.