Front Desk Coordinator

23 hours ago


Sun City Center, Florida, United States DNA Comprehensive Therapy Services LLC Full time
Job Title: Front Desk Receptionist

Elite DNA Behavioral Health is seeking a highly skilled and organized Front Desk Receptionist to join our team in our Ruskin office.

Job Summary:

The Front Desk Receptionist will be responsible for providing exceptional customer service to patients, families, and staff members. This includes greeting patients, answering phone calls, scheduling appointments, and performing various administrative tasks.

Key Responsibilities:
  • Welcome patients and families, and provide a warm and welcoming environment.
  • Answer phone calls, respond to voicemails, and direct calls to the appropriate staff member.
  • Schedule appointments, manage waitlists, and ensure timely communication with patients and staff.
  • Collect and process patient information, including demographic data, insurance information, and payment details.
  • Process payments, issue receipts, and maintain accurate financial records.
  • Work closely with the clinical team to ensure smooth patient flow and minimize wait times.
  • Communicate effectively with patients, families, and staff to resolve issues and concerns.
  • Perform other administrative tasks as needed, such as data entry, filing, and mail distribution.
Requirements:
  • High school diploma or equivalent required.
  • One year of medical office experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic computer skills and proficiency in Microsoft Office.
  • Ability to maintain confidentiality and handle sensitive information.
  • Fluency in Spanish is a plus.
What We Offer:

Elite DNA Behavioral Health offers a competitive salary, comprehensive benefits package, and opportunities for growth and development. We are committed to providing a supportive and inclusive work environment that fosters collaboration and teamwork.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.



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