Front Desk Coordinator

3 days ago


Sun City Center, Florida, United States DNA Comprehensive Therapy Services LLC Full time
Job Summary

We are seeking a highly skilled and detail-oriented Front Desk Receptionist to join our team at DNA Comprehensive Therapy Services LLC. As a Front Desk Receptionist, you will be the first point of contact for patients and visitors, providing exceptional customer service and ensuring a smooth and efficient experience.

Key Responsibilities
  • Welcome patients and visitors, and provide information about our services and policies.
  • Schedule appointments and direct walk-in patients and emergencies according to established protocols.
  • Answer incoming calls and route them to the appropriate staff member.
  • Register patients and collect necessary documentation.
  • Generate required documents and ensure all information is complete and accurate.
  • Verify patient coverage and compute charges to be paid by the patient.
  • Collect deposits or co-pays/deductibles and issue cash receipts when necessary.
  • Work closely with providers and medical assistants to ensure smooth patient flow and minimize waiting times.
  • Remind patients of their appointments and follow up on no-shows.
  • Communicate patient concerns to the clinic manager or designee.
Requirements
  • High school graduate or equivalent.
  • One year of medical experience in a similar setting.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced office environment.
  • Knowledge of medical terminology and triage procedures.
  • Ability to relate to patients and understand their concerns.
What We Offer

We offer competitive compensation, a full benefits package, and opportunities for growth and development. Our team is dedicated to providing exceptional care and support to our patients, and we are looking for someone who shares our commitment to excellence.



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