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Customer Sales Representative
1 month ago
We are seeking a highly motivated and results-driven Customer Sales Representative to join our team. As a key member of our sales team, you will be responsible for driving growth and increasing sales revenue by promoting our entire line of products and services to wholesale customers.
About the Role:
This is a pay-for-performance role, offering a base salary plus commission. You will work closely with our local store managers to develop plans to increase sales and proactively initiate, contact, manage, and develop leads on a local basis. You will also identify specific needs of customers and align solutions with NAPA's offerings, work with manufacturer's representatives to improve program offerings and grow customer knowledge of lines, and engage customers and keep them connected through all of NAPA's eSales programs.
Responsibilities:
• Drive growth of company-owned NAPA Auto Parts stores, customer base, sales, and profits
• Promote the entire line of NAPA products and programs to wholesale customers
• Work with local store managers to develop plans to increase sales and proactively initiate, contact, manage, and develop leads on a local basis
• Identify specific needs of customers and align solutions with NAPA's offerings
• Work with manufacturer's representatives to improve program offerings and grow customer knowledge of lines
• Engage customers and keep them connected through all of NAPA's eSales programs
• Perform educational seminars, clinics, and presentations on NAPA product lines and services
• Maintain customer satisfaction and provide strong customer service, including solving customer problems, complaints, and questions in person or by telephone
Requirements:
• Prior experience in a retail store or outside sales
• 2+ years of experience in a customer-focused role and the ability to perform in a quota-driven environment
• Understand and demonstrate basic selling skills, such as preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale, and account maintenance
• Capability to present information in group meetings
• Valid driver's license with no more than 2 moving violations in the last 4 years required
Preferred Qualifications:
• Bachelor's degree
• Background in the automotive industry
About Us:
Genuine Parts Company is a Fortune 200 company with a family feel. We offer a stable company culture that works hard and takes care of employees. Our company culture values ongoing development, support from leaders and your team, and multiple career paths. We offer a base salary plus commission, pay is $53,600 annually plus bonus, vehicle and cell phone allowance, outstanding health benefits, and 401K. If you are passionate about finding and winning new customers and enjoy building and sustaining customer relationships, this may be the right opportunity for you.
