Employee Benefits Team Lead

2 weeks ago

Reston, Virginia, United States Alera Group Full time
Senior Account Executive/Team Lead

Alera Group Texas is seeking a highly skilled Senior Account Executive/Team Lead to join their Employee Benefits Team.

The ideal candidate will be responsible for managing and servicing a book of business within Alera Group's Houston, Austin, and San Antonio markets, while also assisting in the growth of this book of business. This individual will have support from and lead additional service team members to assist in the delivery of reports and other service items clients may need.

This role requires a proactive servicing approach, superior organization skills, a strong sense of urgency responding to client matters on time, and advanced problem-solving skills. The successful candidate will be able to prioritize objectives in an ever-changing and fast-paced environment and demonstrate advanced knowledge of the current healthcare/insurance industry and trends.

Key Responsibilities:
  • Manage an assigned book of business while assisting in the development of new relationships to grow the book of business.
  • Collaborate with the assigned Producer to design, improve, and service employer-sponsored benefit programs for mid-market employers.
  • Work with vendors, carriers, providers, and other partners to resolve escalated claims and other benefit/HR-related issues.
  • Leverage company resources and external resources to benchmark employers' benefit programs and make recommendations to help them reach their goals.
  • Manage the RFP process, including compiling data, reviewing proposals, and assisting in negotiations.
  • Ensure the team prepares client utilization and renewal reports timely and reviews them for accuracy.
  • Oversee the communication and implementation of clients' programs.
  • Maintain and continually increase knowledge about the details of benefit plans and programs, including health insurance, dental insurance, vision insurance, disability insurance, life insurance, worksite coverage, COBRA, FMLA, and other health and welfare initiatives.
  • Remain current on legislative updates affecting the benefits function and assist clients in maintaining compliant practices and procedures.
  • Oversee the proper utilization of the assigned team with agency management systems.
  • Assist with HRIS system connections/enhancements and hold benefits vendors accountable for service level agreements and guarantees.
  • Partner with internal and external stakeholders to ensure benefits and leave practices are up-to-date and follow current best practices and state and federal law.
  • Contribute to the improvement of the benefits department's policies, procedures, and programs, including documentation and recordkeeping processes.
  • Conduct client open enrollment meetings and answer questions regarding benefit coverage.
Requirements:
  • 8+ years of experience in employee benefits, preferably at a broker.
  • Deep knowledge and expertise of Employee Benefits and Active Life and Health Insurance License.
  • Ability to prepare and verify financial statements, various reports, and budgets.
  • Demonstrated process improvements resulting in increased profitability and service delivery.
  • An executive presence with polished and well-developed written and oral communication skills and experience with C-suite level client interface.
  • Collaborative, passionate, high integrity.
  • Strong business acumen and analytical capabilities.
  • Accomplished leader and developer of people.
  • A continuous learner, with the ability to apply new learning in an ever-evolving environment.
What We Offer:
  • Competitive compensation depending on applicable experience.
  • Salary with additional variable compensation tied to performance.
  • Generous employee benefits package with excellent programs to provide better care and health to its members.
  • Leadership opportunity with autonomy.
  • Hybrid work schedule.

We offer comprehensive benefits to employees, including medical, dental, STD, LTD, and life insurance, 401k, paid time off, and much more.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

If you're a California resident, please read the California Consumer Privacy Act prior to applying.

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