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Verification of Benefits

2 months ago


Flint, Michigan, United States Ottobock Full time
About the Role

Ottobock is seeking a highly skilled and detail-oriented Verification of Benefits / Service Center Administrator to join our team. As a key member of our Service Center, you will be responsible for verifying patient insurance benefits, communicating with patients and customers, and ensuring accurate and timely processing of patient files.

Key Responsibilities
  • Verify patient insurance benefits using internet and phone inquiries
  • Communicate accurate benefits to patients or customers
  • Collect co-insurance and deductible amounts from patients or customers
  • Obtain additional documentation required by insurance companies
  • Meet department productivity and quality standards
  • Adhere to HIPAA and PHI regulations
  • Work collaboratively with the team to share workload, back up colleagues, and prevent backlogs
  • Ensure assigned work is complete and accurate by end of work shift daily, weekly, and monthly
Requirements
  • Minimum 2 years of experience in medical billing, preferably in the orthotics, prosthetics, and/or durable medical equipment industry
  • Experience utilizing HCPCS and ICD 10 billing codes
  • Experience with professional outbound and inbound calls
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
About Ottobock

Ottobock is a leading provider of prosthetic, orthotic, and wheelchair solutions. We are committed to delivering superior patient care experiences and advancing the O&P industry. Our team is dedicated to helping people living with limb loss or mobility challenges regain or maintain their freedom of movement.