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Service Department Director

2 months ago

Independence, Kansas, United States Motordepot Full time

**About the Role**

We are seeking an experienced Automotive Service Operations Manager to join our team at Motordepot. As a key member of our service department, you will be responsible for managing and maintaining the service operations at our site.

**Key Responsibilities**

  • Manage and motivate a team of service technicians and valeters to achieve optimal performance.
  • Evaluate team efficiency and implement improvements to increase productivity.
  • Ensure compliance with health and safety regulations and industry standards.
  • Collaborate with the Branch Manager to align sales and service goals.

**Requirements**

  • Proven experience in managing a service department, with a strong understanding of motor vehicle maintenance and repair.
  • Qualified to a Level 3 or equivalent in Motor Vehicle Maintenance and Repair (ideally).
  • Excellent customer service skills and ability to provide a high level of customer satisfaction.
  • Strong knowledge of industry standards and practices.
  • Able to demonstrate a successful track record of managing a service team to its potential.
  • A full driving license.

**What We Offer**

  • 22 days annual holiday + Bank Holidays.
  • Investment in training and career development.
  • Preferential service and finance rates.
  • Company pension and healthcare scheme after a qualifying period.
  • Cycle to work scheme.
  • Funded social events.
  • Employee of the month awards.
  • Employee assistance programme.

**About Motordepot**

We are a leading motor retailer with a strong presence in the UK. We pride ourselves on providing a great customer experience and investing in our staff. If you are a motivated and experienced service professional looking for a new challenge, we would love to hear from you.