Medical Front Office Coordinator

3 weeks ago


Terrell, Texas, United States NextCare Full time
About NextCare

NextCare is a leading provider of high-access healthcare services, offering urgent care, occupational health, virtual health, and primary care services to patients across the country. With over 170 urgent care clinic locations in 12 states, we strive to deliver exceptional, affordable care to our patients.

Our core values of caring, growth, integrity, results, and teamwork guide our relationships with patients, customers, investors, partners, and employees. We adhere to high-performance standards to make informed clinical and business decisions, ensuring the highest standard of quality and service in the high-access healthcare industry.

Job Summary

We are seeking an energetic and enthusiastic Patient Service Specialist (Medical Front Office Receptionist) to join our team in Terrell, TX. As the first point of contact for patients, you will be responsible for providing exceptional customer service, monitoring patient flow, and processing patients for discharge.

Responsibilities
  • Provide quality customer service to patients and families
  • Monitor patient flow and ensure the clinic and front reception area are running smoothly
  • Process patients for discharge, including preparing charges, collecting payment, and issuing receipts
  • Support the organization with critical thinking and problem-solving skills in a fast-paced environment
Requirements
  • Minimum of High School Diploma or equivalent
  • Typing and computer proficiency in Windows-based software
  • Ability to multi-task, prioritize, and provide quality customer service
Benefits

NextCare offers a comprehensive benefits package, including medical, health savings account, employee visit program, dental, vision, basic life, voluntary employee/spouse/child life, long-term disability, short-term disability, employee assistance program, critical illness, accident, legal, identity theft, and paid time off benefits. Employees of all statuses are offered 401(k) Plan benefits.

NextCare Urgent Care is an Equal Opportunity Employer.



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