Medical Front Office Specialist
2 months ago
**About NextCare**
NextCare is a leading provider of high-access healthcare services, offering urgent care, occupational health, virtual health, and primary care services to patients across the country. With over 170 urgent care clinic locations in 12 states, we strive to deliver exceptional, affordable care to our patients.
**Our Core Values**
We are committed to upholding the highest standards of quality and service, guided by our core values of caring, growth, integrity, results, and teamwork. These values form the foundation of our relationships with patients, customers, investors, partners, and employees.
**Job Summary**
We are seeking a highly motivated and customer-friendly Patient Service Specialist (Medical Front Office Receptionist) to join our team in Terrell, TX. As the first point of contact for patients, you will play a critical role in ensuring a smooth and efficient patient experience.
**Key Responsibilities**
- Process patients for discharge, including preparing charges, collecting payment, and issuing receipts.
- Monitor patient flow and keep patients and families informed of wait times.
- Provide quality customer service and treat patients with respect and dignity.
- Ensure the clinic and front reception area are running smoothly.
**Requirements**
- Minimum of High School Diploma or equivalent.
- Typing and computer proficiency in Windows-based software.
- Ability to multi-task, provide quality customer service, prioritize, and think critically in a fast-paced environment.
**Preferred Qualifications**
- Medical Administrative Assistant Certificate or equivalent.
- Prior experience working in registration or front office in a physician's office, hospital emergency department, and/or urgent care setting.
**Benefits**
NextCare offers a comprehensive benefits package, including medical, health savings account, employee visit program, dental, vision, basic life, voluntary employee/spouse/child life, long-term disability, short-term disability, employee assistance program, critical illness, accident, legal, identity theft, and paid time off benefits. Employees of all statuses are offered 401(k) Plan benefits.
**Equal Opportunity Statement**
NextCare Urgent Care is an Equal Opportunity Employer.
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