Casino Sales Specialist

2 weeks ago


Wheatland, California, United States Hard Rock International (USA), Inc. Full time
Job Overview

The Casino Sales Specialist is a key member of the Hard Rock Hotel & Casino Sacramento at Fire Mountain team, responsible for delivering exceptional guest experiences and promoting the property's gaming entertainment offerings.

Responsibilities
  • Build and maintain strong relationships with guests, providing personalized service and ensuring their needs are met.
  • Develop and execute sales strategies to promote gaming entertainment products and services, including tournaments, promotions, and events.
  • Collaborate with other departments, such as marketing and hospitality, to ensure seamless guest experiences.
  • Stay up-to-date on gaming industry trends and developments, applying knowledge to drive sales and revenue growth.
  • Meet or exceed sales targets, while maintaining a high level of customer satisfaction.
Requirements
  • High school diploma or equivalent required; degree in hospitality, marketing, or a related field preferred.
  • Minimum 1 year of experience in sales, customer service, or a related field.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Knowledge of gaming industry products and services, including slot machines, table games, and poker.
  • Ability to work varied shifts, including evenings, weekends, and holidays.


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