Front Desk Representative

2 days ago


Bradenton, Florida, United States Thavma Yoga Full time
Job Overview

Thavma Yoga is seeking a highly skilled and motivated Front Desk Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing sales and operations, and ensuring a seamless experience for our clients.

Key Responsibilities
  1. Provide top-notch customer service to clients, responding to inquiries and resolving issues in a timely and professional manner.
  2. Manage sales and operations, including scheduling, inventory management, and sales processes.
  3. Assist with studio maintenance, including cleaning, laundry, and overseeing maintenance as needed.
  4. Participate in regular team meetings for development, team building, and communication.
  5. Assist owners with individual projects as necessary.
  6. Develop and maintain strong relationships with clients, vendors, and partners.
  7. Stay up-to-date on industry trends and best practices to ensure the studio remains competitive and innovative.
Requirements
  • Excellent communication and customer service skills.
  • Ability to multitask and prioritize tasks effectively.
  • Strong attention to detail and organizational skills.
  • Previous experience in sales, customer service, or a related field is a plus.
  • Ability to learn and use our POS system and other software applications.
Training and Development

As a Front Desk Representative, you will undergo comprehensive training to ensure you have the skills and knowledge needed to excel in your role. This will include hands-on instruction on our POS system, scheduling, inventory management, sales processes, and other critical software applications.

You will also have the opportunity to work independently and consult with our experienced front desk leads or managers as needed.

Once you have successfully completed your training, you will be required to fill out the necessary W-2 forms and submit them to our payroll company.

We are committed to providing you with the support and resources needed to thrive in your role as a valued member of our front desk team.



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