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Membership Coordinator

2 months ago

Bradenton, Florida, United States Stretch Zone Full time

**Job Summary**

We are seeking a highly organized and customer-focused Membership Coordinator to join our team at Stretch Zone. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests and ensuring a positive experience for all who visit our studio.

**Key Responsibilities:**

  • Provide exceptional customer service to guests and visitors, responding to inquiries and resolving any issues in a timely and professional manner.
  • Manage the front desk area, including handling cash and credit transactions, processing membership sales, and maintaining accurate records.
  • Assist with administrative tasks, such as data entry, filing, and other duties as assigned.
  • Collaborate with the management team to develop and implement strategies to improve guest satisfaction and retention.
  • Stay up-to-date on studio promotions, events, and services to effectively communicate with guests and promote our offerings.

**Requirements:**

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Previous experience in a customer-facing role, preferably in a fitness or wellness environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Basic computer skills and proficiency in Microsoft Office applications.

**What We Offer:**

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.