Food Service Operations Manager

4 days ago


Leavenworth, Kansas, United States Compass Group, North America Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Operations Manager to join our team at Compass Group, North America. As a key member of our culinary team, you will be responsible for coordinating the activities of our food-service employees and ensuring that our customers receive an exceptional dining experience.

Key Responsibilities:
  • Provide quality customer service by providing one-on-one attention to detail and ensuring that all customer needs are met.
  • Oversee and participate in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety, and portion control.
  • Help plan menus and ensure timely, efficient meal service, supervising the serving of meals.
  • Respond to customer complaints in person and via email, ensuring that all issues are resolved promptly and professionally.
  • Train employees, assign and coordinate work to promote efficiency and excellence in food and service.
  • Determine work procedures, prepare work schedules, and expedite work flow to ensure seamless operations.
  • Use proper systems for completion of required daily/weekly/monthly reports, including inventory-cash reports, production records, payroll, and time-keeping.
  • Responsible for proper cash handling, adhering to company standards and government regulations.
  • Order food and other necessary supplies from approved sources or purveyors.
  • Direct and participate in the overall sanitation and safety of the facility and employees, ensuring compliance with company standards and government regulations.
  • Develop sanitation schedules and ensure food-service employees adhere to the schedule for cleaning of kitchen and dining area and washing of kitchen utensils and equipment.
  • Issue written and oral instructions, help select and orient employees, and oversee staff training in areas of responsibility.
  • Perform other duties as assigned.
Benefits:
  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
About Compass Group:

Compass Group is an equal opportunity employer. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.



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