Healthcare Claim Investigator
2 weeks ago
The Phia Group is seeking a skilled Healthcare Claim Investigation Representative to join our team. As a key member of our claim recovery services, you will play a crucial role in determining whether another proper payer exists and obtaining the details needed to pursue fund reimbursement.
Key Responsibilities:
- Communicate with plan members to determine potential sources of recovery
- Collect adjuster and claim information from insurance carriers
- Balance communication with clients via phone and email
- Review plan documents for possible exclusions
- Verify first party, workers' compensation, third party, and/or attorney representation
- Transfer files to the appropriate CRS
- Ensure consistency and accuracy on time-sensitive documents
- Work collaboratively with the team to efficiently handle tasks and keep the team up to date
Requirements:
- Excellent attention to detail and ability to multi-task
- Excellent communication and organizational skills
- High level of proficiency using Microsoft Word and Excel
- Outstanding interpersonal and administrative skills
- Excellent telephone, writing, and communication skills
- Self-motivated and able to meet deadlines under pressure
- Ability to work as part of a team and independently
About The Phia Group:
The Phia Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. We believe in upholding an internal culture of inclusivity, enjoyment, and empathy for our valued employees. As a company, we strive to provide high-quality yet affordable healthcare to American employees and their dependents.
Working Conditions:
This is an onsite position, but we can provide a flexible teleworking schedule if appropriate. The workstation may be exposed to overhead fluorescent lighting and air conditioning. Fast-paced work environment. Operates office equipment including personal computer, copiers, and fax machines.
Equal Opportunity Employer:
The Phia Group is an equal opportunity employer and is committed to compliance with all fair employment practices regarding citizenship and immigration status.
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