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Sales Operations Coordinator

2 months ago

Canton, Ohio, United States Del Monte Fresh Produce Company NA, Inc. Full time
Sales Coordinator Job Description

This role is responsible for providing critical support to the Sales Department. The Sales Coordinator will work closely with the Sales team to resolve sales-related issues, enter new orders, track orders, and investigate customer inquiries. The ideal candidate will possess excellent communication skills, strong organizational abilities, and a keen eye for detail.

Key Responsibilities:

  • Harvest, post, and enter sales orders, maintaining accurate records in our system.
  • Coordinate product allocation, verify invoice pricing, and confirm order shipments to ensure timely delivery.
  • Research and reconcile customer/sales team claims and account information to resolve discrepancies.
  • Act as the primary point of contact for customer credits, deductions, pricing issues, and other sales-related matters.
  • Collaborate with internal departments, including Sales, Operations, Finance, and Accounts Payable, to ensure seamless processing of credits and deductions.
  • Develop an understanding of customer and business needs to suggest improvements and increase efficiency.

Requirements:

  • High School Diploma or equivalent from an accredited institution.
  • Proficient in Microsoft Office Programs (Excel, Word, and Outlook).
  • Previous customer service experience, including data entry and communication skills.
  • Strong organizational, analytical, and deductive reasoning skills.
  • Able to work well under minimal supervision and handle a high volume of emails.

Del Monte Fresh Produce Company NA, Inc. is an Equal Employment Opportunity/Affirmative Action employer.