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Insurance Customer Service Representative

2 months ago

Orange, New Jersey, United States Farmers National Bank Full time

**Job Summary**

We are seeking a highly skilled and detail-oriented Insurance Customer Service Representative to join our team at Farmers National Bank. As an Insurance Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, processing insurance claims, and ensuring that all policies are up-to-date and compliant with regulatory requirements.

**Key Responsibilities**

  • Address customer inquiries and concerns regarding insurance policies and claims
  • Process insurance claims from start to finish, including gathering information, submitting claims to insurance companies, and following up with clients
  • Review and update policy information to ensure accuracy and compliance
  • Assist with marketing and sales efforts to promote new business accounts
  • Provide excellent customer service to clients, responding to their needs and resolving issues in a timely and professional manner

**Requirements**

  • High School diploma or equivalent required
  • Property and Casualty License required
  • Minimum of one year experience in insurance-related field preferred
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and meet deadlines

**What We Offer**

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

**Equal Opportunity Employer**

Farmers National Bank is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.