Customer Service Associate

4 weeks ago


East Orange, New Jersey, United States Family Dollar Full time

Customer Service Representative Role at Family Dollar

As a valued member of our store team, you will be responsible for delivering exceptional customer service. Your key responsibilities will include greeting customers, assisting with merchandise selection, and completing cash register transactions. You will also be expected to answer questions regarding the store and its products, providing a positive shopping experience for our customers. Additionally, you will be responsible for maintaining a clean and organized store environment, ensuring a safe and welcoming space for our customers and colleagues. If you are a team player with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers with merchandise selection, providing recommendations and answering questions about products.
  • Complete cash register transactions accurately and efficiently, handling customer payments and returns.
  • Maintain a clean and organized store environment, adhering to company standards and expectations.
  • Collaborate with colleagues to achieve sales goals and promote a positive store culture.

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